IVRy
Last Updated
Overview
IVRy is an AI-oriented call center platform that automates telephone answering and analyzes incoming calls in Japanese. While some users note limited language support outside Japan, it offers reliable call handling, clear audio analysis, and strong automation for managing high call volumes.
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Starting Price
Custom
IVRy Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
IVRy Features
Customer Management
IVRy features ‘Customer Management’ organizes caller information and interaction history to help teams understand recurring inquiries and follow-up needs. By centralizing call-related customer data, businesses can track communication patterns and improve response handling without relying on manual call logs or fragmented records.
AI Telephone Answering
The platform uses AI to answer incoming calls, guide callers through predefined flows, and respond to common questions. This reduces call wait times and ensures consistent responses, especially during peak hours or outside regular business operations.
Incoming Call Notification
IVRy sends real-time notifications for incoming calls, allowing teams to stay aware of call activity even when agents are not actively monitoring the system. This helps reduce missed calls and supports faster follow-ups when human intervention is needed.
Audio Analysis
IVRy analyzes recorded call audio to extract patterns, frequently asked questions, and response effectiveness. These insights help businesses review call performance, identify improvement areas, and better understand customer intent without listening to every recording.
Pros And Cons of IVRy
Pros
Automates inbound phone handling using Japanese-language AI
Reduces missed calls during non-business hours
Provides clear audio insights for call review and analysis
Cons
Limited language support beyond Japanese
Integration options are not publicly documented
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Frequently Asked Questions
Does IVRy have a mobile app?
IVRy software does not currently offer a dedicated mobile application.
Does IVRy offer an API?
IVRy provides API access, allowing businesses to connect the platform with internal systems.
What language does IVRy support?
The software supports the Japanese language.
What types of pricing plans does IVRy offer?
IVRy offers four pricing packages based on business requirements and call volume. The Free plan is available at ¥0/month and supports up to 30 incoming calls. Paid plans include Starter at ¥3,980/month, Standard at ¥6,480/month, and Advance at ¥10,480/month. Contact us now to receive a personalized IVRy cost estimate.
What other apps does IVRy integrate with?
The vendor has not disclosed specific third-party integrations on its website.
Who are the typical users of IVRy?
IVRy is designed for organizations that manage a high number of inbound phone calls in the Japanese language. It is commonly used by teams in accounting, advertising, agriculture, nursing care, hospitals, construction, dentistry, and management consulting businesses.
What level of support does IVRy offer?
IVRy provides customer support through online resources and direct inquiry channels listed on its website.