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Overview

Jess is a marketing analytics platform designed to centralize performance reporting for small businesses. While some users note limited customization in reports, its clean interface, built-in call tracking, and SEO visibility tools make daily monitoring straightforward. Overall, it delivers practical insights without unnecessary complexity.

Jess Specifications

  • Call Recording
  • Call Reporting And Analytics
  • Cloud-Based Calling
  • Interactive Voice Response (IVR)

Jess Features

Phone Call Tracking Reports

Jess provides detailed phone call tracking reports that go beyond basic call counts. By combining call data with form tracking, lead qualification, and ad platform integrations, the platform helps teams understand which calls represent meaningful sales opportunities.

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Qualified Leads Identification

The platform allows users to review caller ID information and listen to call recordings to qualify leads accurately. This helps filter out existing customers and irrelevant calls, enabling teams to focus only on new and qualified phone leads.

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Cost Per Lead Calculation

Jess automatically calculates cost per lead across Google Ads, Facebook Ads, and Microsoft Advertising. Users can also include external marketing expenses, such as consultant or SEO fees, to compare lead costs across all campaigns in one place.

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Cost Per Qualified Lead Reporting

The software generates reports that show the cost associated with each qualified phone lead. This enables businesses to measure the efficiency of individual campaigns and keywords based on lead quality rather than raw call volume.

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Cost Per Sale Tracking

Jess tracks cost per sale by syncing closed opportunities from Salesforce or ZohoCRM, or through manual updates. This helps connect marketing activity directly to revenue outcomes and evaluate campaign profitability.

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Pros And Cons of Jess

Pros

  • Aggregates marketing and ad data centrally

  • Calculates cost per lead and ROI

  • Sends real-time lead notifications

Cons

  • Initial navigation could take time

  • Focuses primarily on local marketing

Jess Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

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0%

2

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0%

1

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0%

Share your experience

A
Anonymous

Marketing and Advertising, 11-50 employees

5.0

“ROI visibility in one place”

Pros

Right away, this stood out because it connects with key platforms like Google, Salesforce and others so I can pull lead data, sales funnel metrics and website traffic into a single dashboard and save a lot of time. One feature I really appreciate is that, unlike many other tools I reviewed, it also supports phone tracking and lets me include fees and other administrative expenses. That gives me a much more accurate picture of the true ROI from my advertising. Getting email notifications whenever a new lead comes in is also a big plus.

Cons

There was a small learning curve at first while I was figuring out where everything was but once I got comfortable with it, the information it provided proved extremely valuable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

What other apps does Jess integrate with?

Jess integrates with Google Analytics, Google Ads, Google Search Console, and Facebook Ads.

Does Jess offer an API?

No public API documentation is currently available on the official website.

Who are the typical users of Jess?

Jess features are commonly used by local service businesses, agencies, real estate firms, healthcare practices, and professional service providers.

Does Jess have a mobile app?

No, Jess does not currently offer a mobile application.

What level of support does Jess offer?

The platform provides customer support through a contact form.

What language does Jess support?

Jess is available in English.

What types of Jess price plans are available?

The software offers flexible pricing plans for analytics and SEO, including a Marketing and Analytics plan at $0/month and an SEO plan at $29/month, along with a 14-day free trial. Get a customized Jess cost today.