Kavkom Reviews

“Simple and user-friendly

Pros

Setting up and using the software is so simple, and it runs very smoothly without any issues.

Cons

So far we havent experienced any issues with the software.

“It offers great flexibility

Pros

Kavkom offers a great balance of flexibility and simplicity, making it easy to use while still providing powerful features.

Cons

The pricing is in line with the market, but there doesn't seem to be a clear advantage at this level. One minor issue is that the recording splits speakers into mono and stereo, which could be improved.

“I am completely satisfied

Pros

The simplicity of this software makes it incredibly efficient and quick to navigate. Kudos to the developers for creating such a user-friendly tool.

Cons

A potential area for improvement would be expanding the user rights settings, particularly the differentiation between admin and agent roles.

“The ultimate CRM and telephony solution

Pros

The integration of CRM functionality with the telephony system is a key strength of Kavkom for us. It enables us to manage our call flow seamlessly, much like a call center, which is a huge advantage.

Cons

Technical support handles many features that we would prefer to manage ourselves. However they are very responsive which helps our teams work efficiently.

“Not recommened. It should be improved

Pros

There isn't much to say on the negative side, but I do find the system a bit complicated to use at times.

Cons

I think the app's user interface is not user-friendly.

“Quick and effective tool

Pros

Kavkom provides excellent support with tools like Any desk for quick assistance, instructional videos and training. The CRM is very efficient and unlimited calls are a big plus.

Cons

After testing several software options, Kavkom stands out as the best calling software with no significant weaknesses.

“A reliable call center tool

Pros

A few handy features are very useful but I feel some aspects of the software could be more user-friendly, though it's not a major issue.

Cons

I dont have any complaints.

“A guide to using Kavkom

Pros

The ease of use and installation of Kavkom is a highlight and we receive great support from their back-office team, making the process seamless.

Cons

We've experienced some call-related issues, but it's challenging to determine whether it's the network or the application causing the problem.

“An excellent tool for businesses

Pros

In the context of telephony operations for LREM, Kavkom proved to be a very reliable and efficient tool for our needs.

Cons

There are no weak points the tool runs flawlessly and delivers perfect timing for our phone operations.

“Kavkom lets do excellent international prospecting

Pros

Kavkom's Predictive Dialer is invaluable. Working in a company that emphasizes international expertise, we can easily target only reliable, valid numbers, streamlining the process and enhancing productivity.

Cons

I haven't run into any problems yet but I haven't had the chance to explore all the features to see if any issues arise.

“Effortlessly easy to use

Pros

Kavkom is extremely user-friendly and quick to set up.

Cons

I really didn't notice any weaknesses. The software seems to be a great fit for everyone.

“Perfect customer support

Pros

The ease of use, combined with the CRM functionality and stellar customer support, make Kavkom a standout solution.

Cons

Occasionally there are some call drops when using the webphone.