Kavkom

Kavkom

12 Review(s)

Overview

Kavkom empowers businesses with efficient communication solutions featuring advanced call routing and seamless CRM integration. While navigating the platform may initially seem complex to some beginners, its CRM integration ultimately improves user experience. For its reliable telephony tools, Kavkom is a valuable solution for customer engagement and streamlined operations.

Overall Rating

Based on 12 users reviews

4.6

Rating Distribution

Positive

83%

Neutral

17%

Negative

0%

Starting Price
Custom

Kavkom Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

View All Specifications

What is Kavkom?

Overview

Kavkom is a dynamic business telephony solution that enhances customer interactions through features like intelligent call routing and robust CRM integration. It is ideal for businesses looking to improve their customer service and sales operations; it streamlines workflows and boosts productivity. It optimizes communication strategies and drives meaningful client engagements. The software benefits varied users, whether call centers, sales teams, or customer support departments. Most importantly, Kavkom transforms the way you manage your overall business communication.

Kavkom Pricing

Kavkom pricing is available through the following three plans:

  • Basic: €10/per user/month
  • More: €50/per user/month
  • Pro: Custom quote
Get pricing estimates tailored to your business requirements.

Disclaimer: The pricing is subject to change.

Kavkom Integrations

Kavkom integrates with the following apps:

Check out the Kavkom demo to learn about its integrations.

Who Is Kavkom For?

Kavkom software is for small and medium-sized businesses in different industries, such as:

  • Call center
  • Healthcare
  • Education
  • E-commerce
  • Telecommunications
  • Marketing and advertising
  • Financial services

Is Kavkom Right For You?

Kavkom is the ideal business telephony solution choice for your business. The system offers seamless communication tools that enhance productivity, streamline workflows, and foster exceptional customer relationships. For maximum reliability and security measurements, thousands of businesses, such as Fitec, Bnology, and JennyFer, trust Kavkom for their daily operations. Experience a powerful communication platform tailored to meet your unique needs. 

Still unsure about Kavkom? Contact us at (661) 384-7070 and get expert assistance from our team to make a better decision.

Kavkom Features

This feature enables robust strategies for managing and directing incoming calls to the right people. Kavkom has options like call forwarding, ring groups, and time-based routing, which enhance accessibility and ensure no call goes unanswered.

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The software streamlines customer relationship management for optimal engagement. It assists in efficiently managing contacts, leads, and customers through integrated tools. It offers capabilities like customizable fields, activity tracking, and automated communications.

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Kavkom helps combine routing with automated mass communication. It features a high call pace and personalized audio messages. It enhances marketing campaigns while ensuring GDPR compliance and real-time agent connectivity for better customer interactions.

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This feature allows users to connect their current CRM or business tools with Kavkom, seamlessly integrating VoIP telephony capabilities. Its ability to access caller information instantly and link telephony with daily workflows boosts team productivity significantly.

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This solution optimizes call campaigns with predictive personalization and advanced analytics. It uses algorithms to tailor customer interactions to improve conversion rates. Moreover, Kavkom provides tools for managing lead efficiency and enhancing agent performance.

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Pros And Cons of Kavkom

Pros

  • Easy to use and manage for call routing and recording

  • Seamless VoIP telephony tools

  • Excellent CRM integration

  • Effective management of simultaneous calls and waiting queue

Cons

  • Slightly complex to navigate initially for beginners

  • Difficulties managing multiple numbers

  • Call connection issues, according to some software users

Kavkom Reviews

Total 12 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

8%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Share your experience

A

adil

Insurance, 1-10 employees

Less than a year

4.0
August 2021

Perfect customer support

Pros

The ease of use, combined with the CRM functionality and stellar customer support, make Kavkom a standout solution.

Cons

Occasionally there are some call drops when using the webphone.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C

Caroline

Health, Wellness and Fitness, 101-500 employees

Less than 6 months

5.0
August 2021

Effortlessly easy to use

Pros

Kavkom is extremely user-friendly and quick to set up.

Cons

I really didn't notice any weaknesses. The software seems to be a great fit for everyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2021

Kavkom lets do excellent international prospecting

Pros

Kavkom's Predictive Dialer is invaluable. Working in a company that emphasizes international expertise, we can easily target only reliable, valid numbers, streamlining the process and enhancing productivity.

Cons

I haven't run into any problems yet but I haven't had the chance to explore all the features to see if any issues arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Kavkom offers an API.

Kavkom integrates with Zapier, Salesforce, Pipedrive, Hubspot, Zoho, Firefox, and Fireberry.

Kavkom supports French and English languages.

The Kavkom cost is divided into three pricing plans: the Basic Plan at €10/user/month, the More Plan at €50/user/month, and the Pro Plan, which offers a personalized quote. Get Kavkom price details for each plan to find the best plan for your business requirements.

Typical users of Kavkom are small and medium-sized entities in the healthcare, call center, e-commerce, telecommunication, customer service, education, marketing and advertising, and financial services industries.

Kavkom offers support through phone, live chat, email, and FAQs/forums.