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Kavkom empowers businesses with efficient communication solutions featuring advanced call routing and seamless CRM integration. While navigating the platform may initially seem complex to some beginners, its CRM integration ultimately improves user experience. For its reliable telephony tools, Kavkom is a valuable solution for customer engagement and streamlined operations.

Kavkom Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

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What is Kavkom?

Overview

Kavkom is a dynamic business telephony solution that enhances customer interactions through features like intelligent call routing and robust CRM integration. It is ideal for businesses looking to improve their customer service and sales operations; it streamlines workflows and boosts productivity. It optimizes communication strategies and drives meaningful client engagements. The software benefits varied users, whether call centers, sales teams, or customer support departments. Most importantly, Kavkom transforms the way you manage your overall business communication.

Kavkom Pricing

Kavkom pricing is available through the following three plans:

  • Basic: €10/per user/month
  • More: €50/per user/month
  • Pro: Custom quote
Get pricing estimates tailored to your business requirements.

Disclaimer: The pricing is subject to change.

Kavkom Integrations

Kavkom integrates with the following apps:

Check out the Kavkom demo to learn about its integrations.

Who Is Kavkom For?

Kavkom software is for small and medium-sized businesses in different industries, such as:

  • Call center
  • Healthcare
  • Education
  • E-commerce
  • Telecommunications
  • Marketing and advertising
  • Financial services

Is Kavkom Right For You?

Kavkom is the ideal business telephony solution choice for your business. The system offers seamless communication tools that enhance productivity, streamline workflows, and foster exceptional customer relationships. For maximum reliability and security measurements, thousands of businesses, such as Fitec, Bnology, and JennyFer, trust Kavkom for their daily operations. Experience a powerful communication platform tailored to meet your unique needs. 

Still unsure about Kavkom? Contact us at (661) 384-7070 and get expert assistance from our team to make a better decision.

Kavkom Features

This feature enables robust strategies for managing and directing incoming calls to the right people. Kavkom has options like call forwarding, ring groups, and time-based routing, which enhance accessibility and ensure no call goes unanswered.

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The software streamlines customer relationship management for optimal engagement. It assists in efficiently managing contacts, leads, and customers through integrated tools. It offers capabilities like customizable fields, activity tracking, and automated communications.

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Kavkom helps combine routing with automated mass communication. It features a high call pace and personalized audio messages. It enhances marketing campaigns while ensuring GDPR compliance and real-time agent connectivity for better customer interactions.

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This feature allows users to connect their current CRM or business tools with Kavkom, seamlessly integrating VoIP telephony capabilities. Its ability to access caller information instantly and link telephony with daily workflows boosts team productivity significantly.

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This solution optimizes call campaigns with predictive personalization and advanced analytics. It uses algorithms to tailor customer interactions to improve conversion rates. Moreover, Kavkom provides tools for managing lead efficiency and enhancing agent performance.

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Pros and Cons of Kavkom

Pros

  • Easy to use and manage for call routing and recording
  • Seamless VoIP telephony tools
  • Excellent CRM integration
  • Effective management of simultaneous calls and waiting queue

Cons

  • Slightly complex to navigate initially for beginners
  • Difficulties managing multiple numbers
  • Call connection issues, according to some software users

Kavkom Reviews

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Frequently Asked Questions

Yes, Kavkom offers an API.