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Overview
MCUBE Extension / PBX helps businesses manage calls efficiently with seamless call transfers, forwarding, and customizable routing. While it offers limited integration options, the platform enhances team collaboration and prevents missed calls. It’s ideal for SMEs and large teams seeking reliable, flexible communication management across multiple locations.
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Starting Price
Custom
MCUBE Extension / PBX Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
What Is MCUBE Extension / PBX?
MCUBE Extension / PBX is a cloud-hosted communication solution designed to streamline business operations and unify customer interactions. The software offers robust tools such as multi-level IVR and automated call routing, empowering businesses to handle high call volumes while ensuring customers are directed to the right experts instantly. By providing real-time call tracking and comprehensive recording, the platform helps organizations of all sizes eliminate missed opportunities and refine their service quality, ultimately driving higher customer satisfaction and workforce efficiency.
MCUBE Extension / PBX Pricing
MCUBE Extension / PBX is offered under quotation-based premium subscription plans as detailed under:
Plan A
- Price: INR24,000 + GST/year
- Credits: 12,000 minutes/year
- Additional usage: INR 0.60/minute
Plan B
- Price: INR36,000 + GST/year
- Credits: 24,000 minutes/year
- Additional usage: INR 0.60/minute
Plan C
- Price: INR48,000 + GST/year
- Credits: 36,000 minutes/year
- Additional usage: INR 0.60/minute
Plan D
- Price: INR60,000 + GST/year
- Credits: 48,000 minutes/year
- Additional usage: INR 0.60/minute
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
MCUBE Extension / PBX Integrations
Who Is MCUBE Extension / PBX For?
MCUBE Extension / PBX is designed for multiple industries and sectors, including:
- Education
- Healthcare
- Real Estate
- E-commerce
- Footwear
- Hospitality
- Tourism
Is MCUBE Extension / PBX Right For You?
MCUBE Extension / PBX is the right fit for businesses looking to modernize their communication without the overhead of traditional hardware. Its standout WebRTC softphone capabilities let your team work from anywhere. The platform also provides a centralized view of performance through live dashboards, making it a top choice for remote and distributed workforces while offering future-ready technology that seamlessly scales your operations.
Still doubtful if MCUBE Extension / PBX software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
MCUBE Extension / PBX Features
Transfer Extension
MCUBE Extension / PBX simplifies call handling through intuitive transfer shortcuts that reduce delays. Agents use star or hash commands to redirect callers instantly to departments or executives, improving accuracy, speeding responses, and ensuring customers reach the right contact without repeated explanations.
Call Forwarding
Call forwarding helps businesses stay responsive by redirecting incoming calls to alternate numbers or devices. It supports peak hours, after-hours coverage, and special schedules, allowing teams to manage workloads more effectively while customers experience uninterrupted communication and timely assistance.
Customizable Call Transfer
Customizable call transfer gives teams control over how calls are handled and delivered. Users can confirm availability, route callers to numbers, voicemails, teams, or automated services, and leave messages confidently, ensuring smooth handoffs and a professional experience for clients every time.
Pros And Cons of MCUBE Extension / PBX
Pros
Transfers calls seamlessly across all company extensions
Provides fully customizable call transfer options
Improves internal communication and team collaboration
Cons
Sometimes calls are misrouted after answering
Forwarding caller numbers can be unreliable sometimes
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Frequently Asked Questions
Does MCUBE Extension / PBX have a mobile app?
No, MCUBE Extension / PBX does not have a mobile app.
Who are the typical users of MCUBE Extension / PBX?
MCUBE Extension / PBX features are used by organizations across multiple industries and sectors, such as real estate, e-commerce, healthcare, tourism, education, hospitality, and footwear.
What language does MCUBE Extension / PBX support?
MCUBE Extension / PBX primarily supports the English language.
What types of pricing plans does MCUBE Extension / PBX offer?
MCUBE Extension / PBX pricing consists of four premium subscription plans, i.e., INR24,000 + GST/year for Plan A, INR36,000 + GST/year for Plan B, INR48,000 + GST/year for Plan C, and INR60,000 + GST/year for Plan D. Get in touch for a personalized MCUBE Extension / PBX cost estimate.
Does MCUBE Extension / PBX offer an API?
Yes, MCUBE Extension / PBX offers an API.
What other apps does MCUBE Extension / PBX integrate with?
MCUBE Extension / PBX integration details are not specified by its vendor.
What level of support does MCUBE Extension / PBX offer?
MCUBE Extension / PBX offers support through phone, email, online form, live chat, FAQs, and knowledge base.