Mediahawk Reviews

Pros

Seeing the attribution for each source was simple although the pricing side wasn't particularly appealing.

Cons

The dynamic number pricing felt quite expensive especially for the features included and when trying to offer the service to our clients.

Pros

One thing that really sets it apart is the level of customer service. The team consistently goes above and beyond, replying quickly, accurately and always in a friendly way. No task ever feels too minor for them to help with. This year, they've also supported us through our DPIA processes by giving us all the information and guidance we needed, answering questions and clarifying the finer details. On top of that they collaborate closely with our media agency to make sure tracking and reporting stay fully aligned and accurate.

Cons

Honestly, I can't point to any drawbacks. Everyone we've dealt with across every team is attentive, proactive and always ready to give us the best advice possible.

Pros

Working with this has been a really positive experience especially because the client services and account management teams are excellent. They respond very quickly and are always happy to provide one to one training as well as group sessions for the wider team. The platform itself is easy to use and has been a fantastic tool for measuring our ROI across different marketing activities.

Cons

There are no major downsides to mention. The only minor issue is that when pulling detailed PDF reports for multiple sites, the layout can sometimes look a bit squashed and the site name is not always clearly shown which can make the reports a little confusing at times.