MonsterConnect Reviews

Pros

It does a really good job of matching the right candidate with exactly what the client is looking for and that saves a lot of valuable time. It loads fairly fast, offers a decent level of customization and honestly the biggest benefit is cutting out cold calling and getting those hours back.

Cons

After giving it some thought, I really only have one suggestion. I'd love to see the process for removing contacts from Salesforce happen faster. Usually the Salesforce integration takes about a day to reflect data updates although that may already be resolved. Other than that, I genuinely don't have anything negative to point out.

Pros

This delivered exactly what it promises by connecting me to live conversations with decision makers and the right people I needed to reach. It saves a lot of time since there's no need to sit there manually dialing numbers.

Cons

One thing I've noticed is that there can sometimes be a delay during the transfer so the prospect may have already said hello two or three times before I'm able to respond.

Pros

Working with a large, complex organization feels very flexible with this software which makes doing business much more manageable.

Cons

The reporting platform can be a bit difficult to navigate and is a bit difficult to use.

Pros

The app removes almost all of the frustrating from dialing. You can stay on the line while decision makers are the ones picking up which makes a huge difference. It also lets you get through the equivalent of around 150 dials an hour and the follow up and organization side is very easy.

Cons

Nothing really stands out as a downside right now. It's honestly a very polished tool.

Pros

For a small startup team trying to grow through outbound cold calling, this has been a really valuable tool. We all juggle multiple roles so being able to power through 150+ calls in just an hour is a massive advantage.

Cons

There really isn't much to complain about other than the price. If your data is clean and reliable, it's absolutely worth the investment.

Pros

It helps cut through all the mindless dialing and gets you into more meaningful conversations with prospects.

Cons

Its interface feels a bit slow when navigating it to pull leads in from our CRM and it's not the most user friendly part of the platform. If that gets cleaned up, I could see it becoming one of the top sales enablement tools out there.

Pros

Our reps are able to get through more calls per hour with this tool and are connecting with prospects more often which has led to a clear boost in efficiency and overall operations for our team. I'd definitely recommend it.

Cons

While there is some support available but we mostly onboarded ourselves and had to adjust the HubSpot integration a bit to get it working the way we needed.

Pros

Connecting with prospects is simple and it cuts down a lot on the time spent dialing.

Cons

I haven't run into any issues. The product does exactly what it's supposed to do and keeps the process of speaking with decision makers simple.

Pros

A lot of calls can be made within a short span of time which really helps keep outreach moving quickly.

Cons

One downside is that I can't hear the MonsterConnect rep while they're dialing.

Pros

Being able to call several people at once really helps boost connection rates. Since time matters, this feature saves a lot of it. The platform also loads pretty fast and offers a decent level of customization.

Cons

A few areas still feel like they're missing functionality. During one of my calling sessions, for example, I wasn't getting the beep notification when a call connected. The notes from MonsterConnect reps also aren't always accurate. There's a bit of a learning curve at first but overall it's still a very solid product.