MSG91 Reviews

Pros

Integrating it has been simple and sending transactional messages to users works well.

Cons

Setting up separate client accounts is still quite difficult.

Pros

This offers testing methods along with multiple ways to handle OTP verification which makes it quite useful.

Cons

Whats missing is visibility into multinational SMS details. Adding that information within the software would make it feel more reliable for users.

Pros

The reports section has been really useful for us and adds a lot of value to our work.

Cons

We have run into delivery problems a number of times, such as delayed delivery and multiple messages being sent to the same number.

Pros

Something that really helped during the development phase and the initial traction period was the credit support. It gave us useful breathing room while we were getting things built and starting to gain momentum.

Cons

The pricing is on the higher side. That said, it seems to be expensive across the board with other providers too.

Pros

Using the API to send messages feels easy and there are plenty of messaging options available. It's also nice that they support startups by offering free credits.

Cons

Its dashboard isn't very good and message delivery can be quite slow at times. On many occasions, it has taken almost a full minute for a message to arrive.