Outplay Reviews

Pros

Automated lead engagement has been fantastic. It does take a bit of time to get everything set up but once it's in place, it works superbly.

Cons

A downside is that the platform isn't really set up to let you easily use specific fields to build lead lists. Instead, you have to export the data sort it manually and then import it again.

Pros

Having it in place made it much easier for my team and me to build our full cadence from one platform while also keeping reliable notes on all my activities and the number of tasks I need to handle each day. That setup has made my outreach much more effective overall.

Cons

The interface is fairly simple but there are still moments when it feels a bit confusing so there's definitely room to improve it. The email tracking feature could also be more accurate and should really be closer to 100% reliable.

Pros

It's a budget friendly cadence tool for outreach.

Cons

I ran into problems getting certain prospect details to pull through consistently.

Pros

Setting up sales campaigns and keeping track of how they perform is really simple with this platform. It also does a solid job when it comes to managing the team which makes the whole process even more useful.

Cons

At this point, I really don't have any complaints. It has been a very good tool overall.

Pros

This feels like a well built, supportive piece of software and the customer service has been good too.

Cons

The daily email schedule view could use a bit more help and improvement.

Pros

Getting started with this alongside Pipedrive was incredibly easy. The integrations worked flawlessly which honestly doesn't happen very often with tools like this.

Cons

So far, I haven't run into anything I actively dislike. The only thing I'd like to see improved is a more developed training experience.

Pros

Outplay has really helped us keep track of prospects much more efficiently and it has made our workflow feel more organized, steady and dependable. Thanks, Outplay!!

Cons

Theres nothing to complain about.

Pros

Out of all the sales engagement platforms I've used, this one feels the most modern and user friendly by far. It's very simple to navigate and the analytics along with the customization settings are excellent.

Cons

Sometimes, message delivery gets delayed because of sending limits even though those limits haven't actually been hit.

Pros

After looking for a tool like this for a long time, I'm genuinely happy we ended up with this. It's a full featured sales enablement and marketing platform and we're currently using it to organize new sales leads and reach out to them through personalized sequences. On top of that the built in dialer and local presence features make phone outreach much more convenient. If you want a more affordable alternative to something like HubSpot, I'd absolutely recommend it. Their customer support has also been outstanding.

Cons

Honestly, I don't have much to complain about with Outplay. Using the platform has been a very positive experience overall.

Pros

The customer support has been outstanding and the platform comes with user friendly features that make it very simple to work with.

Cons

It would be even better if AI email writing were included and the pages could use more optimization so users can choose what information they want to see. For example, the list page currently doesn't show the time and date a call was made.