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Overview
Oyatel provides excellent call center software, aiding in seamless business telephony and call tracking. While it lacks international data roaming packages, its extensive call distribution features justify the cost. Overall, Oyatel’s strategic communication benefits make it a highly compelling choice for modern corporate voice management and efficient remote team operations.
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Starting Price
Custom
Oyatel Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is Oyatel?
Oyatel is a comprehensive call center software designed specifically for small and medium-sized businesses looking to optimize their communication workflows. By offering advanced automatic call distribution, it ensures that incoming inquiries are efficiently routed to the correct departments, minimizing customer wait times. Additionally, the integrated softphone functionality allows employees to manage calls seamlessly from any location, addressing the pain points of remote workforce management. This platform delivers unparalleled flexibility for growing enterprise operations.
Oyatel Pricing
The software offers the following plans:
- Basis - 6GB data for 249/month
- Pluss - 20GB data for 399/month
- Frihet- Free data for 499/month
As per our estimate, the Oyatel cost falls between $15 and $50/user/month (effective equivalent), according to industry benchmarks for similar cloud-based business telephony solutions. This range is intended for general budgeting purposes, as actual costs can vary depending on the number of users, call concurrency (voice channels), mobile subscription tier, and specific deployment or integration requirements.
In addition to the base subscription costs, organizations should account for the following expenses:
- Platform / Base System Fee: ~199 NOK/month (fixed cost for CallManager or core system access)
- User Licenses: ~55 NOK/user/month, depending on user roles and account structure
- Voice Channels (Concurrency): ~69–129 NOK/channel/month, depending on required call capacity and traffic levels
- Mobile Subscriptions: ~249–499 NOK/user/month, depending on selected data plans (6GB to unlimited)
- Setup & Configuration: May vary based on onboarding complexity, number of users, and PBX/telephony configuration needs
- Integrations (CRM, APIs, Business Systems): Additional costs may apply depending on scope and enterprise connectivity requirements
Disclaimer: The pricing is subject to change.
Oyatel Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft Teams
- HubSpot
- Salesforce
Who Is Oyatel For?
Oyatel is ideal for a wide range of industries and sectors, including:
- Customer service
- Logistics firms
- Utility providers
- Retail
- Finance
Is Oyatel Right For You?
Oyatel serves as a highly capable infrastructure specifically tailored for the small to mid-market business niche. Its standout feature is the customizable digital switchboard, which empowers organizations to establish precise ring patterns effortlessly. Moreover, the software's operational scalability makes it a highly strategic communication investment. Last but not least, its easy-to-use User Interface (UI) makes it a compelling choice for users who prefer easily navigable systems.
Are you still not sure about Oyatel and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Oyatel Features
Automatic Call Distribution
This advanced capability allows administrators to establish highly specific ring patterns for incoming communications. By configuring distinct distribution rules, inbound calls automatically route to designated agents or appropriate departments, ensuring optimal response times and maintaining an organized workflow.
Dynamic Number Porting
Organizations can effortlessly transition their existing corporate or personal phone lines to the new network at the press of a button. This capability guarantees absolute continuity in external communications, allowing businesses to maintain their established identity without operational delays.
Interactive Voice Menus
Administrators can design automated dial menus spoken by professional voice actors to greet callers immediately. Customers can simply press numbers to hear recorded messages, make purchases, or connect to specific staff members, significantly accelerating the initial inquiry resolution process.
Centralized Voicemail Management
This specific function enables employees to handle all secret in-house menus, transfer ongoing conversations, and send recorded voicemails directly to their email accounts straight from their primary dialpad, ensuring no critical client messages are ever lost or misplaced.
Pros And Cons of Oyatel
Pros
Fully web-based telephony management
Automated attendant queue controls
Free internal company communications
Cons
Lacks international data roaming packages
No custom visual report builder
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Frequently Asked Questions
Who are the typical users of Oyatel?
Businesses across various industries, including retail, finance, utility providers, customer service, and logistics firms, benefit from Oyatel features.
What other apps does Oyatel integrate with?
The platform integrates with various platforms and systems, including HubSpot, Microsoft Teams, and Salesforce.
Does Oyatel offer an API?
No, it does not offer an API.
Does Oyatel have a mobile application?
No, it does not offer a mobile app.
What language does Oyatel support?
The Oyatel software is primarily available in Norwegian.
What level of support does Oyatel offer?
The platform offers an FAQs forum, chat, email, and phone support.
What types of pricing plans does Oyatel offer?
The software offers mobile plans including Basis (6GB for 249/month), Pluss (20GB for 399/month), and Frihet (unlimited data for 499/month). Based on industry benchmarks, the overall Oyatel cost is estimated to range between $15 and $50/user/month. You can also request a personalized Oyatel price quote now.