PhoneBurner Reviews

Pros

I find it very simple to add my calls to calendars and track my leads.

Cons

Occasionally, the program crashes, but it usually reboots on its own.

Pros

The service quality is excellent, and the customer service is outstanding. However, I think the SMS feature could use some improvement.

Cons

The SMS feature doesn't work, no matter what I try. This makes it not ideal for sole proprietors or S-corps.

Pros

I really appreciate how convenient it is to use a Phone Burner session to stay connected with my clients and potential clients. Following up has become a part of my daily routine, and when I have multiple clients to follow up with, a Phone Burner session provides an easy and effective solution that suits my needs.

Cons

One limitation is that it doesn't allow me to make three way calls.

Pros

It helps me make a large volume of calls while maintaining a trackable system for growth.

Cons

Sometimes, the login function is a bit slow, but I can usually get through it.

Pros

The best part of this product is how easily it integrates. All I have to do is upload an XLS sheet and I'm good to go.

Cons

There's no way to confirm that the intaker is actually making the calls.

Pros

I really like that Phone Burner is highly customizable. Every business has different needs, and this platform adapts to those needs perfectly. It's practical, easy to set up, and very user-friendly.

Cons

It can be a bit pricey for a small business, but it's definitely worth it if you use it consistently on a daily basis.

Pros

The autodialing, voicemail, and email features save me hours of work every day.

Cons

It can be glitchy at times and occasionally crashes, like experiencing system crashes.

Pros

Phone Burner is an excellent CRM system that combines both functionality and flexibility. It's incredibly easy to upload as many leads as I need and I can sort and prioritize them. Setting up dialing sessions to contact prospects while having my phone scripts visible is a huge advantage, no more stumbling over my words! I can also customize follow-up emails and the system records my results. The Smart Sender feature packages videos and links into a neat email bundle that I can send to prospects and clients, which is really convenient. The instructional videos are well-made and answer most questions, and if I need help, the support team is quick and very helpful. Overall, Phone Burner is a great tool for building trustworthy client relationships. It's an invaluable addition to my toolkit!

Cons

I can't think of anything at the moment, but I'll let you know if I do.

Pros

I work in the rare coin business and our company introduces new offers each week. The ease of use with this product is fantastic, as I can record a 60 second message about each opportunity and leave it for customers. I can also send an email to ensure maximum exposure and contact delivery. However, only about 10-20% of the 100 calls I schedule through Phone Burner are actually answered. Despite this, the program is very effective and I receive callbacks and online business every day.

Cons

I don't have any complaints. Whoever designed this system clearly understood exactly what every salesperson needs.

Pros

Easy to get this up and running and each lead comes with a ton of useful information. The Zapier integration is also a big plus since it lets you customize the output and send data to Slack or other tools however you want.

Cons

Up to this point, everything has worked really well and I haven't run into anything missing or hard to use.