Last Updated
Overview
PhoneBurner is a power dialer that enhances contact rates and live conversations while minimizing dropped calls. It helps teams boost productivity and focus on meaningful interactions. Though the original training tapes are challenging to follow, improved resources and webinars are now available for users, which makes processes easier.
Overall Rating
Based on 9 users reviews
4.6
Rating Distribution
Positive
78%
Neutral
22%
Negative
0%
Starting Price
Custom
PhoneBurner Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is PhoneBurner?
Overview
PhoneBurner is a cloud-based power dialer and outreach platform designed to help agents optimize their conversations while reducing time spent on repetitive tasks and workflows. By seamlessly integrating calls, emails, and SMS, PhoneBurner streamlines communication and enhances engagement. It also provides administrators with robust tools to implement and scale effective practices that drive successful deals.
PhoneBurner Pricing
PhoneBurner pricing leverages increased profits through its feature-rich pricing plans, which include:
- Standard: $165/user/month ($140/user/month, if billed annually)
- Professional: $195/user/month ($165/user/month, if billed annually)
- Premium: $215/user/month ($183/user/month, if billed annually)
*Disclaimer: Pricing is subject to change
PhoneBurner Integrations
PhoneBurner Integrates with multiple popular apps and CRMs, including:
Who Is PhoneBurner For?
PhoneBurner facilitates millions of conversations each month for thousands of clients across various industries, including:
- Financial services
- Insurance
- Mortgage
- Solar
- Information technology
- Software
- Small and medium-sized businesses (SMB's)
- Enterprises
Is PhoneBurner Right For You?
PhoneBurner prioritizes quality live conversations, boosting productivity without sacrificing standards. With 100% delay-free connections, exceptional automation, customizable features, and a commitment to long-term success, it offers a human-centric experience through expert onboarding and award-winning support.
Are you still trying to figure out PhoneBurner? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.
PhoneBurner Features
Power Dialer
The power dialer helps increase call volume and live connections by blending calls, emails, and SMS. PhoneBurner ensures smooth connections without awkward pauses or delays, balancing speed and quality for more positive interactions and improved outcomes.
Workflow Automation
PhoneBurner's workflow automation streamlines tasks into productive talk time. It minimizes time-consuming processes, allowing for a stronger focus on lead engagement while automation manages the rest. Post-call tasks are simplified into a single click, saving time and reducing stress.
Lead Management
Lead management becomes more efficient with seamless contact handling and call campaign organization. Automatic lead distribution ensures quicker connections and increased opportunities. Designed to help teams maximize the value of leads, PhoneBurner supports efforts to boost revenue per lead.
Reporting
Data-driven insights play a key role in driving growth. By offering visibility into team performance, call engagement, and lead value, this solution helps scale successful strategies, address challenges, and elevate KPIs.
Coaching
Live dashboards, live coaching, and call recordings provide the tools necessary for confidence building, skill refinement, and replicating success across teams, fostering a culture of achievement.
Pros And Cons of PhoneBurner
Pros
Increased call volume
Helps in generating sales opportunities effectively
Practical and easy to set up, with accessible features
Simple importing of contacts and easy access to call recordings
Cons
Inability to identify fax numbers
Limited reporting and sorting options
The dialer screen is difficult to navigate
PhoneBurner Reviews
Total 9 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars0%
3
Stars22%
2
Stars0%
1
Stars0%
Share your experience
Consumer Services, 1-50 employees
Less than a year
“it's really simple to master”
Pros
I find it very simple to add my calls to calendars and track my leads.
Cons
Occasionally, the program crashes, but it usually reboots on its own.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Financial Services, 51-100 employees
Less than a year
“Excellent product”
Pros
It helps me make a large volume of calls while maintaining a trackable system for growth.
Cons
Sometimes, the login function is a bit slow, but I can usually get through it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-50 employees
Less than 6 months
“Its so use friendly”
Pros
I really appreciate how convenient it is to use a Phone Burner session to stay connected with my clients and potential clients. Following up has become a part of my daily routine, and when I have multiple clients to follow up with, a Phone Burner session provides an easy and effective solution that suits my needs.
Cons
One limitation is that it doesn't allow me to make three way calls.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does PhoneBurner offer an API?
Yes, PhoneBurner provides API access.
What language does PhoneBurner support?
PhoneBurner supports the English language only.
What other apps does PhoneBurner integrate with?
PhoneBurner integrates with several applications: Outreach, Salesforce, SugarCRM, HubSpot, Zapier, Zoho CRM, DNC.com, Zoom, CallBlitz, LeadCENTER, and Nimble. Watch the PhoneBurner demo to learn more about its integration options.
Does PhoneBurner support mobile devices?
Yes, PhoneBurner offers support for mobile devices.
What types of pricing plans does PhoneBurner offer?
PhoneBurner pricing varies from $165 to $215/user/month. A free trial is also available. Users can request a custom quote for a detailed PhoneBurner software cost.
Who are the typical users of PhoneBurner?
PhoneBurner works across multiple industries, including financial services, insurance, mortgage, solar, information technology, software, small and medium-sized businesses (SMBs), and enterprises.
What level of support does PhoneBurner offer?
PhoneBurner provides various support options including, phone, chat, a knowledge base, email/help desk, and FAQs/forums.