PhoneTools

PhoneTools

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Overview

PhoneTools screens UK TPS and CTPS lists to support lawful cold-calling and reduce compliance risk. Even though an initial configuration is required, its traffic-light screening, automated and batch checks, and daily DMA refreshes make ongoing monitoring straightforward. On the whole, it simplifies TPS/CTPS screening.

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Starting Price
Custom

PhoneTools Specifications

  • Call Reporting And Analytics
  • CRM Integration
  • Real-Time Dashboard
  • Cloud-Based Calling

PhoneTools Features

Traffic Light Screening Status

PhoneTools features a traffic light system showing number status at a glance. Numbers require screening every 28 days for Information Commissioner’s Office (ICO) compliance. Red, green, and yellow labels indicate readiness and due dates clearly.

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Manual And Automated Screening

With this feature, the platform supports both manual and scheduled batch screenings. The ‘Screen Phone Numbers’ button allows on-demand checks, while automated processes ensure regular compliance without constant oversight, helping maintain accurate and up-to-date records.

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Configurable JSON Output

The software provides additional JSON output through the configurable ‘Phone Screening Results’ field. This allows technical teams to extend functionality and tailor workflows, supporting custom development while maintaining accurate screening data for compliance purposes.

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Pros And Cons of PhoneTools

Pros

  • Reduces cold-calling compliance risk significantly overall

  • Gives automatic reminders for next screening dates

  • Supports TPS and CTPS checks inside Salesforce

Cons

  • Support documentation may not cover all scenarios

  • Might require initial training for better software adoption

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Frequently Asked Questions

Does PhoneTools offer an API?

API availability is not confirmed for this software.

What language does PhoneTools support?

The software supports English only.

Does PhoneTools have a mobile app?

No, PhoneTools does not offer a mobile app.

What other apps does PhoneTools integrate with?

The platform integrates with third-party applications and systems, including Salesforce, to support more efficient and streamlined workflows.

What types of PhoneTools price plans are available?

The software is available under two plans: a Free plan priced at £0/year that supports up to 250 records screened monthly, and a Premium plan starting from £1,449/year with support for up to 10,000 records screened monthly. Contact us to request a personalized PhoneTools cost quote based on your institution's requirements.

What level of support does PhoneTools offer?

The platform provides support via a ticket-based system, email, and phone.

Who are the typical users of PhoneTools?

PhoneTools is suitable for organizations across a variety of industries, including financial services, higher education, non-profit organizations, sales teams, and technology companies.