PhoneTrack

PhoneTrack Reviews

Total 3 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

0%

3

Stars

33%

2

Stars

33%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

SG
Sankhani G.

Mid Market, 51-100 employees

5.0

“reliable connectivity”

Pros

It really stands out for its strong connection quality and that's easily one of its best features. The recording quality is excellent as well which makes the overall experience even better.

Cons

There's nothing major to complain about though the callback engine could use a bit more customization when it comes to the automated answering side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 500+ employees

3.0

“solid targeting but slower turnaround”

Pros

This does a really good job of helping capture potential customers through effective analysis and well designed campaigns. The campaigns feel customer friendly and are planned well enough to be genuinely useful.

Cons

The downside is that it tends to take a little longer than many competing tools. If you need results very quickly, this may not be the best option.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Financial Services, 51-100 employees

2.0

“Crashes too often”

Pros

The app handles the basic tasks we need it to and covers the bare minimum features needed.

Cons

Getting results takes far too long and the servers crash too often.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

4