Qara

Users can choose from a variety of local or toll-free numbers that suit their needs or transfer an existing work number easily. This enables organizations to establish a localized presence in any market, fostering customer trust, and improving regional brand recognition.

Help your business thrive with the ability to view total number of calls, answered or missed calls, and more. By utilizing advanced call tracking metrics, managers can identify performance gaps and peak call times to optimize team scheduling effectively.

Monitor active calls in real-time, use the whisper function to speak quietly to employees, and barge in if necessary. These tools are critical for quality assurance and training, allowing supervisors to guide conversations without the customer's knowledge or interruption.

Effortlessly create ring groups to allow multiple phones to ring simultaneously and implement auto attendants for keypad-based routing. These features act as a digital receptionist, ensuring that incoming queries are directed to the correct department without delay.

Invite team members with just their cell phone number, removing the need to remember complex usernames or passwords during login. This frictionless onboarding process allows companies to scale their workforce rapidly, ensuring new agents are productive within minutes of joining.