Quack Reviews

Pros

The pricing would have been great if it actually matched what I needed but in the end you really get what you pay for.

Cons

Right away, the biggest limitation was that it only connects with three sales engagement platforms so my integration choices were extremely restricted. It also lacks the phone number remediation and management tools I rely on. Being able to dial only four people at once feels pretty limiting when other dialers can handle as many as ten simultaneous calls. On top of that the communication from customer support was terrible. I reached out several times to cancel before the trial ended and never got a response which left me no choice but to dispute the charges through my credit card company. The whole ordeal ended up wasting a lot of my time.

Pros

This is a budget friendly parallel dialer that holds its own against the more basic offerings from other platforms.

Cons

This comes with a fairly limited feature set when compared with Orum and Nooks.

Pros

Right from the start, this tool feels user friendly. Pulling in contacts from Outreach is smooth so it's simple to begin dialing immediately and keep connect rates higher while staying more consistent in prospect engagement.

Cons

It would be even better if it supported caller extensions and let users manage more than four calls at the same time.

Pros

It has made outbound calling a lot more manageable for me. I've been able to noticeably increase the number of calls I make while spending less time and effort doing it. On top of that the support from the founders has been amazing. Whenever I run into a problem, they're willing to jump on a Google Meet with me and help right away.

Cons

Something I'm not thrilled about is having to connect this with a sales outreach tool like HubSpot especially since I'm still pretty new to this kind of software. Still, the founders have been very helpful anytime I've had trouble with HubSpot so in the end it's been fine.