Radius Connect Reviews

Pros

Clear, consistent audio is really important when talking with clients and this platform does well there. It was also very helpful to have different phone solutions and integration options available since they made it possible to fine tune the system to fit our needs.

Cons

Fax sending and receiving can be slow and there are times when it is not completely reliable. Because of that, we've had minor delays in communication with clients who still prefer fax for certain documents.

Pros

Having our phone system tied directly into the CRM has been a real plus. There's no need to manually record calls because every conversation is automatically captured which helps both me and my team stay organized and on top of things.

Cons

There are times when calls get dropped and I've also noticed interference especially on mobile calls. It can be pretty frustrating when you're in the middle of a conversation with a client.