Radius Connect
Last Updated
Overview
Radius Connect provides hosted phone systems, mobile integration, and broadband solutions for businesses. While some users mention its setup complexity, the software offers reliable support, flexible plans, and advanced call management features for effective communication.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
£9.99
per user per month
Radius Connect Specifications
- SF Call Center Software
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
Radius Connect Features
Hosted Voice Systems
Radius Connect provides hosted phone systems with call recording, management reporting, and desktop apps. These features enable performance monitoring, ensure compliance, and support remote work, improving overall communication efficiency.
Mobile Integration
Mobile integration connects smartphones to the business phone system, allowing staff to make and receive calls on personal devices while maintaining call tracking and logging to enhance productivity.
Business Broadband
High-speed business broadband ensures reliable connectivity for teams, supporting cloud applications, VoIP calls, and remote work without interruptions, helping organizations maintain smooth operations.
Call Management And Reporting
Advanced call management tools provide real-time analytics on call volumes, agent performance, and service quality, helping managers optimize operations and identify trends efficiently.
IT Support And Security
Radius Connect offers IT support including device management, cybersecurity, and cloud services, ensuring system uptime, safeguarding data, and streamlining IT operations for businesses.
Pros And Cons of Radius Connect
Pros
Reliable hosted voice solutions
Strong customer support
Flexible mobile integration
Cons
Setup can be complex
Limited publicly disclosed integrations
Radius Connect Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Construction, 51-100 employees
“flexible integrations”
Pros
Clear, consistent audio is really important when talking with clients and this platform does well there. It was also very helpful to have different phone solutions and integration options available since they made it possible to fine tune the system to fit our needs.
Cons
Fax sending and receiving can be slow and there are times when it is not completely reliable. Because of that, we've had minor delays in communication with clients who still prefer fax for certain documents.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Public Relations and Communications, 500+ employees
“automatically records calls which is helpful”
Pros
Having our phone system tied directly into the CRM has been a real plus. There's no need to manually record calls because every conversation is automatically captured which helps both me and my team stay organized and on top of things.
Cons
There are times when calls get dropped and I've also noticed interference especially on mobile calls. It can be pretty frustrating when you're in the middle of a conversation with a client.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Radius Connect offer an API?
No. Radius Connect does not offer an API.
What level of support does Radius Connect offer?
Support is available via phone, email, help center resources, and demo requests.
What language does Radius Connect support?
Radius Connect software is available in English.
Who are the typical users of Radius Connect?
Users are from healthcare, education, finance, retail, hospitality, legal, and manufacturing sectors.
Does Radius Connect have a mobile app?
Yes. Mobile integration allows business calls on iOS and Android devices.
What other apps does Radius Connect integrate with?
The vendor doesn’t disclose any third-party integrations for Radius Connect.
What types of pricing plans does Radius Connect offer?
Plans vary according to the business needs starting from £9.99/user/month. For a custom Radius Connect cost, contact us.