Computer Software, 11-50 employees
More than a year
“Very simple interface”
Pros
I really appreciate the coaching mode and the smooth interface.
Cons
I feel the chat feature could be improved, for example, it would be great to receive color alerts.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Printing, 11-50 employees
More than a year
“User friendly and effective”
Pros
What I liked most about Ringover is how easy it is to use and the flexible interface. Being able to manage calls and messages from a single platform, accessible on both desktop and mobile, makes us very responsive. The call quality is always top-notch, even when traveling or working remotely. The CRM integration is also a huge benefit, allowing us to track customer interactions efficiently and centrally.
Cons
One thing I didn't like about Ringover is the synchronization of SMS messages between the mobile app and desktop version, which sometimes doesn't sync properly. This makes it difficult to manage messages across multiple devices. Also, it would be helpful to have a feature to block unwanted call time slots in bulk.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Farming, 11-50 employees
More than a year
“Super easy and easy to navigate”
Pros
It's easy to use on both my phone and computer.
Cons
I can't send photos via MMS, which is a bit of a downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 11-50 employees
More than a year
“Had a really great experience with it”
Pros
The app is super simple to use. I like it!
Cons
Honestly, I haven't identified any drawbacks to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Essential for telephony needs”
Pros
It's an essential tool for managing my business calls.
Cons
I believe the desktop (Windows) application could be improved, especially when waking it up from sleep mode.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10