Ringover Reviews

Pros

Integrated with bullhorn (but not well)

Cons

Absolutely no noise cancelling you can hear every click of a keyboard and every sound in the background. Their customer support team tried to troubleshoot this with us, but it's their software that's the issue. They kept telling us to buy new headsets even though we have brand new expensive headsets. Such a frustrating process and now we are stuck with them for a year because we are on a contract and they won't do anything to fix it. Zoom is 1/3 price and they have excellent noise cancelling I don't know why anybody would choose this product.

Pros

I really appreciate the ease of use and the ability to record calls.

Cons

I can't use my mobile phone number to make calls.

Pros

The call quality is excellent, with no interruptions or background noise. There are also a lot of useful features like waiting, transferring calls, managing double calls, and cutting off calls outside of scheduled hours.

Cons

The speed of the instant messaging service within the team could be improved. This feature is very convenient, but it's currently a bit too slow for my liking.

Pros

I've been using Ringover for 2 years and I'm extremely satisfied. The call quality is fantastic and the interface is so simple, making it much easier to manage my communications. I also want to highlight the customer support, they're always responsive and efficient. I highly recommend Ringover to anyone who needs a reliable and user-friendly service.

Cons

I didn't encounter any negative points during my use.

Pros

As both a developer and a student, I really value how simple Ringover is. The easy-to-use interface simplifies managing communications, even for beginners. The CRM integration is a huge plus, centralizing all customer data and displaying it during calls. Plus, features like dual listening and call recording are perfect for team training and ensuring high service quality.

Cons

As a developer, I think some customization options could be more advanced to better suit the specific needs of different businesses. Additionally the call distribution settings could be more flexible, especially for more complex scenarios.

Pros

It's simple, efficient, and professional, I have nothing more to add.

Cons

I haven't noticed any drawbacks so far. It's a very professional solution.

Pros

What I like most about Ringover is the intuitive interface and thoughtful features like call forwarding and easy access to call histories. These tools have really streamlined communication within our organization. The app is also very reliable and the customer support is top-notch, making it a smooth and reassuring experience for managing our professional communications.

Cons

The aspects I liked least about Ringover were occasional call stability issues, with interruptions or variable sound quality depending on the connection. But this seems to be more related to the caller's connection than the software itself.

Pros

We use Ringover at my company (15 of us in total). The app allows us to access call histories and recordings, which is useful in case of disputes. If I use it with Extrabat, the customer's contact card pops up when they call. As a salesperson, I only use it on my mobile and I think it's fantastic! I'd definitely recommend it.

Cons

There's nothing I don't like. I'm completely satisfied with Ringover.

Pros

It's very easy to access and use. I can quickly see missed calls and call them back, and transferring calls is also easy.

Cons

Sometimes the call quality can be a bit unstable, but overall I believe it's still very good.

Pros

I believe the platform is really simple to use.

Cons

I haven't spotted any drawbacks at the moment.

Pros

It's quick and easy to use on both my laptop and phone. It also supports dual phone lines, and it syncs seamlessly with our CRM!

Cons

Occasionally, it takes a while to filter through previous incoming calls from prospects.

Pros

Ringover is a professional, practical, and ergonomic solution. The features are well-designed (like snooze, working hours, messaging, and voicemail-to-email). The call quality is great, and I can access the tool from anywhere!

Cons

My chat messages can sometimes take a while to be delivered.

Pros

I love how easy it is to use and how useful it is. Being able to manage calls with just one click and efficiently follow up with customers has really simplified my communication with them.

Cons

Integrating newer tools can sometimes require additional configuration, which can be a bit time-consuming for me.

Pros

Ringover is excellent because of its features such as quality calls, a user-friendly interface, smooth CRM integration, detailed stats, and responsive support. It's perfect for daily professional use!

Cons

There are some bugs in the mobile app, and call quality can vary with a poor connection. But overall, I think it's a solid professional tool!

Pros

It's really easy to use and I never have trouble hearing or being heard by my contacts (unlike with my phone!). Customer service is available and attentive, which I really appreciate. I've integrated it with my CRM, and the follow-up features are a huge help in managing my customer database.

Cons

I haven't faced any issues because the tool meets all my needs.

Pros

The software is complete, easy to use and cost-effective.

Cons

One thing I didn't love was having to navigate between the web app and the dashboard for certain settings. It would have been easier if everything could be done in one place. Also, having just one support channel could be more convenient.

Pros

I love the call fluidity, the various options available, the ability to tag calls, and the ghost mode listening feature.

Cons

There are some bugs in the app and it can experience slowdowns.

Pros

We've been using Ringover for business telephony for 2 years and we're really happy with it. The setup was quick and easy, and the interface is user-friendly. The call quality is excellent, even during high traffic, and features like call management, CRM integration, and transfers are perfectly suited to our needs. The customer support is also very responsive and efficient. Ringover has really simplified our communication management and boosted productivity. I highly recommend it for any company looking for a modern, efficient telephony solution.

Cons

Honestly, I don't have any negative points to mention.

Pros

I think It's simple, ergonomic, and functional.

Cons

I think some users might find the interface a little complex at first. And while support is generally good, there are times when response times could be faster.

Pros

We've been using Ringover for quite some time, and we're really happy with it. The platform is simple, easy to set up, and perfectly meets our internal and external communication needs.

Cons

While the user interface is pretty simple, it could benefit from some aesthetic improvements to make it look more modern. However, this doesn't impact the functionality, which is excellent according to me.