Ringover software simplifies team communication with its cloud-based phone system. Designed for customer support, sales, and remote teams, the software improves productivity and collaboration. While it may lack advanced customization for complex setups, its ease of use and pricing make it a solid choice.

Ringover Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

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What Is Ringover?

Overview

Ringover is a cloud-based communication platform tailored for customer support, sales teams, and remote work environments. It provides seamless phone, SMS, and video call solutions, helping businesses improve team collaboration and customer interactions. Ringover addresses common problems like fragmented workflows and inefficient customer outreach by centralizing communication in one easy-to-use system. The software stands out for its simplicity and efficiency in communication management.

Ringover Pricing

Ringover software price offers three packages:
  • Smart: $29/user/month (offers a flexible phone system for daily operations)
  • Business: $54/user/month (designed to enhance team management)
  • Advanced: $64/user/month (offers advanced communication and productivity features)

Ringover cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Disclaimer: The pricing is subject to change.

Ringover Integrations

The software seamlessly integrates with various popular business applications, including:

  • Amazon AWS
  • HubSpot
  • Pipedrive
  • Google Meet
  • Google Workspace
  • Jira
  • Microsoft Dynamics
  • Microsoft Azure
Watch a free Ringover demo to learn more about its integrations.

Who Is Ringover For?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Computer software
  • IT
  • Events services
  • Chemicals
  • Education management
  • Design
  • E-learning

Is Ringover Right For You?

Ringover’s reliable, scalable infrastructure makes it a top contender in the unified communications space. It is ideal for businesses aiming to enhance productivity without the complexity of managing multiple tools. The software places a heavy emphasis on data security and is GDPR-compliant. It also offers many add-ons, such as omnichannel messaging and local number bundles, to enhance efficiency.

Is Ringover right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.

Ringover Features

Ringover automatically routes calls to different agents or departments based on predefined schedules. This ensures customer inquiries are handled promptly during business hours and efficiently rerouted after hours.

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The software enables callers to navigate through self-service options using voice prompts or keypresses. This reduces call handling time by directing customers to the right department or providing automated solutions, resulting in higher customer satisfaction.

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This feature organizes incoming calls based on priority or department, ensuring that callers are handled efficiently. Reducing wait times and distributing workloads evenly improves overall call management for businesses.

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Ringover enables each team member or department to have individual extensions, allowing direct communication within the organization. It streamlines internal collaboration, minimizes call transfers, and provides a more professional business communication system.

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Call forwarding reroutes incoming calls to another phone or device when the intended recipient is unavailable. It ensures no call is missed, enhancing availability and response rates, particularly for remote teams or employees working offsite.

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Pros and Cons of Ringover

Pros

  • Extensive list of integrations
  • Excellent customer service
  • Calendar available for every operator

Cons

  • Operations can be unstable at times, according to software users
  • Calls can get dropped easily in specific countries, according to software users

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Frequently Asked Questions

Yes, Ringover offers an API.