Last Updated
Overview
Rozper Software helps businesses unify communications with VoIP, messaging, virtual numbers, and contact center solutions on a reliable global network. Although the call analytics interface may require configuration, this platform is ideal for enterprises, BPOs, and growing teams seeking scalable, efficient, and seamless business communication solutions.
Be the first one to leave a review!
No review found
Starting Price
Custom
Rozper Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
What Is Rozper?
Rozper offers an AI-powered cloud contact center platform designed to unify business communications. The software provides advanced Interactive Voice Response (IVR) to automate call flows and intelligent routing that instantly connects customers to the most suitable agents. These features help businesses eliminate long wait times and improve resolution rates. By utilizing real-time call analytics, managers can monitor team performance and address operational bottlenecks, ensuring a high-quality service experience that scales with business growth.
Rozper Pricing
Rozper cost is structured around the following plans:
- Cloud Essentials: $9.99/month (Includes one user, 1,000 minutes, and 1,000 texts)
- Cloud Elevate: $12.00/month (Includes one user, 3,000 minutes, and 3,000 texts)
- Cloud Elite: $140/month (Includes unlimited users, unlimited minutes, and unlimited texts)
Disclaimer: The pricing is subject to change.
Rozper Integrations
Who Is Rozper For?
Rozper is designed for industries and sectors, including:
- Healthcare
- Finance
- Travel
- BPO companies
- Small business
Is Rozper Right For You?
Rozper’s contact center solution is a premier choice for businesses seeking a carrier-grade, reliable communication backbone. Its standout feature is the AI-driven omnichannel workspace that integrates voice, messaging, and social media into a single, secure hub. This niche focuses on high-uptime infrastructure, and round-the-clock expert human support makes it a perfect fit for enterprises managing mission-critical customer interactions. Trusted by over 100,000 members, Rozper ensures your support operations remain scalable, efficient, and consistently professional.
Still doubtful if Rozper software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Rozper Features
Voicemail
Rozper provides voicemail functionality that saves missed messages when you are unavailable. It ensures important calls are never lost, allows flexible response times, and offers simple message retrieval, helping you manage communications effectively while maintaining professionalism.
Video Conferencing
The software offers video conferencing capabilities that enable remote face-to-face meetings. It enhances collaboration, reduces travel, and delivers high-definition clarity, allowing the teams to communicate seamlessly and maintain productivity regardless of physical location or distance.
Call Forwarding
Rozper allows users to forward calls to another number, ensuring important calls are received promptly. This feature increases response rates, improves customer satisfaction, and maintains seamless communication by efficiently directing calls to the most appropriate device or team member.
Call Recording
Rozper captures and securely stores phone conversations for reference and quality assurance. This functionality improves communication, supports dispute resolution, and enhances customer service by allowing teams to review past calls and maintain accurate records for accountability.
Call Monitoring
The software provides call monitoring tools that let supervisors listen to live calls, improving agent performance and service quality. It offers valuable training opportunities, supports coaching, and ensures teams consistently meet communication standards while enhancing overall operational efficiency.
Pros And Cons of Rozper
Pros
Provides powerful and easy call analytics
Secure call recording for compliance and training
Live dashboards offer real-time performance data
Cons
May lack native workforce management features
Omnichannel email and chat details not specified
Rozper Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What level of support does Rozper offer?
Rozper provides support through email, phone, online form, and knowledge base.
What language does Rozper support?
Rozper supports a wide range of languages, including English, Chinese, Spanish, French, Portuguese, Russian, and German.
Does Rozper offer an API?
Yes, Rozper offers an API.
What types of pricing plans does Rozper offer?
Rozper pricing is offered through three plans, i.e., the Cloud Essentials plan starting at $9.99/month and includes one user, 1,000 minutes, and 1,000 texts, the Cloud Elevate plan costs $12.00/month, providing one user with 3,000 minutes and 3,000 texts, and the Cloud Elite plan for larger teams is available at $140/month by offering unlimited users, unlimited minutes, and unlimited texts. Request a tailored Rozper price plan for your organization.
Who are the typical users of Rozper?
Rozper features are used by organizations across industries and sectors, including small businesses, BPO companies, finance, healthcare, and travel.
Does Rozper have a mobile app?
No, Rozper does not have a mobile app.
What other apps does Rozper integrate with?
Rozper connects with a variety of CRM, helpdesk, and collaboration platforms.