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Overview
Salestrail is a robust call center solution designed to automate activity tracking for mobile-first sales teams. While the feature adaptability might seem complex at first, its seamless ability to log SIM and WhatsApp calls directly into CRMs eliminates manual data entry, making it a compelling choice for sales management.
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Starting Price
Custom
Salestrail Specifications
- Call Recording
- Call Reporting And Analytics
- CRM Integration
- Cloud-Based Calling
What Is Salestrail?
Salestrail serves as an automated call tracking and analytics platform that captures every mobile interaction without requiring VoIP or new phone numbers. By logging SIM, WhatsApp, and WhatsApp Business calls, it empowers small to mid-sized businesses to maintain 100% data accuracy in their CRMs. The software specifically addresses the pain point of manual activity logging, allowing high-volume sales teams to focus on closing deals rather than administrative tasks while providing managers with real-time performance visibility.
Salestrail Pricing
Salestrail offers multiple plans and add ons for its users which include:
- Call Tracking (Basic): $8/user/month
- Add Call Recording: +$3/user/month
- Add CRM Integration: +$7/user/month
- Custom Plan (30+ licenses): Custom pricing
Disclaimer: The pricing is subject to change.
Salestrail Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- HubSpot
- Zoho CRM
- Microsoft Dynamics
- LeadSquared
- Ginni.ai
Who Is Salestrail For?
Salestrail is ideal for a wide range of industries and sectors, including:
- Information technology
- Real estate
- Financial services
- Construction
- Education management
- Media and advertising
- Food production
Is Salestrail Right For You?
Salestrail is the premier choice for organizations that utilize mobile devices as their primary communication tool rather than traditional desk phones. Its standout feature is the dual-platform support for both Android and iOS, providing a unified experience for diverse hardware fleets. It transforms every mobile call into a trackable, recordable, and actionable business asset.
Still doubtful if Salestrail is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
Salestrail Features
Automated Activity Capture
This sophisticated tool captures every outgoing, incoming, and missed call automatically, transmitting the data to a centralized cloud dashboard. It supports multiple communication channels including standard SIM, WhatsApp, and WhatsApp Business, ensuring that no lead interaction is ever lost due to manual oversight or employee forgetfulness.
Bi-Directional CRM Sync
The platform maintains a continuous link with your CRM, matching incoming phone numbers to existing leads and accounts to log activities in real-time. This synchronization includes call duration and timestamps, allowing sales teams to maintain a detailed and accurate history of customer interactions without ever leaving their mobile calling interface.
Multi-Platform Call Recording
Salestrail provides robust recording capabilities for both Android and iOS devices, utilizing either native system access or a cloud-based telephony solution. This ensures that every conversation can be archived for quality assurance, training purposes, or legal compliance, with all audio files stored securely and accessible via the analytics dashboard.
Intelligent Sales Analytics
The analytics suite provides managers with granular insights into team performance through customizable charts, leaderboards, and activity reports. Users can filter data by date, agent, or call outcome, enabling data-driven coaching and the identification of high-performing sales patterns that can be replicated across the entire organization for better results.
Integrated Voice Notes
Representatives can utilize the built-in speech-to-text functionality to record detailed notes immediately following a conversation. These notes are instantly attached to the corresponding call log in the CRM, ensuring that qualitative insights and critical follow-up tasks are captured while the details are still fresh in the representative’s mind.
Pros And Cons of Salestrail
Pros
User-friendly interface ensures straightforward management
Customizable hold music enhances caller experience
Quick implementation integrates easily into workflows
Cons
Occasional connectivity issues disrupt important meetings
Advanced features require additional user training
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Frequently Asked Questions
Does Salestrail have a mobile app?
Yes, Salestrail does offer a dedicated mobile app for iOS and Android users.
What level of support does Salestrail offer?
Salestrail offers expert support via email, phone, live chat and online submission form.
What language does Salestrail support?
The platform supports multiple languages.
What other apps does Salestrail integrate with?
It integrates with Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, LeadSquared, and Ginni.ai.
Does Salestrail offer an API?
Yes, Salestrail does offer an API.
Who are the typical users of Salestrail?
Typical users include sales and recruitment teams in real estate, finance, tech, logistics, healthcare, education, and manufacturing.
What types of pricing plans does Salestrail offer?
Salestrail offers tiered plans for Call Tracking, Recording, and CRM integration starting at $8/user/month. Get a detailed Service cost breakdown tailored to your specific requirements.