Samu Reviews

Pros

This records my meetings and lets me share the recording link with others. I can also search for keywords from the meeting which saves time. Another helpful part is being able to check the score it gives me so I can improve.

Cons

The recording link only stays available for 7 days. Also some recordings show up without a score.

Pros

One of the things I love about this platform is having every meeting recorded so I can go back and review the important milestones afterward. The biggest time saver for me though, is how it transcribes the meeting, analyzes it and then, based on the sales methodology I use, helps me improve the next steps with clients.

Cons

What I like the least is that response times can sometimes be affected by OpenAI's demand although that makes sense since it depends on a third party service.

Pros

Getting started with it is very easy and the installation is really fast. The user experience feels very comfortable and even though it still lacks some features, what it already does keeps getting better.

Cons

This still needs more features and integrations, hopefully without losing the simplicity and ease of use it has now.

Pros

It's biggest strength for me is how well it picks up patterns and trends in Spanish phone conversations, regardless of regional accents.

Cons

It feels like a fairly new tool and there are a few smaller features missing that would improve the user experience, such as email alerts when a keyword gets mentioned.

Pros

Honestly, pretty much everything about it has worked really well for me. I love that the recording starts automatically and that it transcribes absolutely everything said during the meeting. Since I work in sales, that helps me a lot when it comes to analyzing the company's pain points and putting together a complete proposal without missing any important detail.

Cons

Only downside I've noticed so far is that it makes you join the meeting automatically and I think it should wait for approval before entering.

Pros

This has become a strategic partner for hitting my marketing goals with much more accuracy and confidence. Its ability to analyze and break down video calls gives me a much deeper understanding of how I'm interacting with potential customers. By capturing and transcribing those conversations, it helps me spot the exact language prospects use which lets me fine tune my messaging and adjust my approach to highlight the most relevant parts of my value proposition. One of the features I appreciate most is how useful it is for training my sales team with real examples and concrete data. Samu lets me pull specific moments from calls that show best practices and successful approaches. That has sped up our onboarding and training process, while also improving our close rates and overall efficiency throughout the sales cycle. On top of that I can identify what my top performers are doing right and replicate those strategies across the rest of the team.

Cons

If I'm being very picky, one thing I could point out is that during the transcription of video calls with strong accents or very regional slang some terms are occasionally not picked up with complete accuracy. That said, it's understandable given how challenging natural language processing can be across such varied contexts. Even with that, Samu still delivers impressively reliable transcription and analysis in most situations.

Pros

I'm always on the lookout for tools that help my team work more efficiently and stay productive and this has clearly become one of those essential platforms. The first thing that really caught my attention was how well it works in Spanish. Unlike other tools I've tested, it doesn't just translate words but actually understands and processes context which makes the whole experience feel much more natural and effective. It has completely changed the way we review and manage customer interactions. We now get valuable insights from sales calls, meetings and emails making it much easier to spot trends, identify patterns and uncover areas where we can improve. That has been incredibly helpful for refining both our product and sales strategies. On top of that the interface is user friendly so the learning curve is very small and my team was able to start using it quickly.

Cons

Honestly, the only thing I could point out is that it could integrate with another system although it hasn't really been something I've needed that much.

Pros

Using it with the team feels very natural. It makes it simple to leave feedback and clearly see how sales reps improve from one call to the next.

Cons

The scoring side of things within a call could still be improved.

Pros

The scoring they added recently has been the most useful part when it comes to reviewing the strongest and weakest points of each meeting.

Cons

Having to keep syncing it with Google all the time is a hassle.

Pros

It has helped me spot areas where we can improve while also letting me hear the voice of my customers so I can better understand which product features they need most. It's simple to use, delivers valuable insights, saves time and being available in Spanish makes it even more useful.

Cons

I'm happy with the current features and have no complaints.

Pros

One of the biggest benefits is how organized everything becomes with the automatic saving of videos. It also helps a lot to sort and review them which makes continuous improvement much easier, not only for the presentation itself but also for the tool being shown. On top of that it supports better collaboration with other teams like Product or IT and communication improves overall, both when reporting issues and when sharing customer feedback.

Cons

Only thing I would ask for is faster video upload speed since that would make the classification process simpler.

Pros

Having recordings captured automatically without relying on the user is really valuable and it gives us the chance to analyze that information afterward.

Cons

It's still in a very early stage of development.

Pros

This helps us understand exactly what happens during calls by using AI to analyze sales video meetings. It provides useful insights to work on improvement areas within the sales team and it can spot opportunity gaps in sales video calls such as poor preparation, weak closing or lack of follow up.

Cons

Getting comfortable can take some time and effort at the beginning. Even so, it's a valuable tool for sales teams looking to improve effectiveness and close more deals.

Pros

There's no better tool for managing sales meetings with clients. It helps us evaluate proposals thoroughly and keep track of every opportunity without missing follow up.

Cons

I don't have any objections to the platform. It fits perfectly into our day to day commercial workflow.

Pros

It feels like a very innovative tool that really gives the commercial sector a strong push.

Cons

The interface could be improved so it's clearer where each function is located.