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Overview
Selmo enhances outbound call operations with predictive dialing, call analytics, monitoring, and CRM integration to support efficient, data-driven customer engagement. While it currently does not offer a mobile app, it remains valuable for call centers, sales teams, and service-driven organizations seeking scalable communication performance.
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Starting Price
Custom
Selmo Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
What Is Selmo?
Selmo is a cloud-based call center software designed for sales teams, contact centers, and organizations handling significant outbound and inbound call activity. It provides predictive and power dialing, call recording, conversation analytics, IVR, scripts, surveys, and CRM integrations. The software supports lead generation, monitoring, reporting, and secure data storage to help teams manage calls efficiently and better understand customer interactions through structured, data-driven tools.
Selmo Pricing
The Selmo cost is structured around the following plans:
- Basic - $30/user/month
- Pro - $60/user/month
- Business - Custom pricing
Disclaimer: The pricing is subject to change.
Selmo Integrations
Selmo supports integration with various CRM platforms, including:
- Salesforce
- Microsoft Dynamics
Who Is Selmo For?
The platform is suitable for organizations across a variety of industries and sectors, including:
- Real estate
- Insurance
- Banking
- Retail
- Travel
- Healthcare
Is Selmo Right For You?
If you are a call center, sales team, or service-focused organization seeking a cloud-based solution to manage high call volumes, Selmo offers tools designed to support outbound and inbound communication workflows. Its ecosystem centers on automated dialing, monitoring, analytics, IVR, and CRM connectivity.
Selmo may be a fit if you want structured call processes, centralized reporting, and secure data handling. Its focus on streamlined calling and operational visibility can help teams improve productivity and manage communication tasks more efficiently.
Still not sure if Selmo is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Selmo Features
Predictive Dialer
Selmo accelerates outbound calling by intelligently connecting available agents with responsive contacts, automating callbacks, and streamlining website inquiry handling. It increases talk time, enhances lead conversion, and integrates seamlessly with CRM ecosystems for efficient, high-volume call operations.
Call Center Analytics
The platform centralizes performance data, tracks KPIs, and delivers customizable dashboards, speech insights, and real-time reports. It enables informed decision-making, refined customer interactions, and optimized workforce management, supporting higher satisfaction levels and stronger operational efficiency across contact center environments.
Voice Recording
Selmo securely captures and stores call interactions, enabling keyword-based search, performance evaluation, compliance verification, and training refinement. It supports clear data visualization and unlimited cloud storage, helping organizations understand customer needs and enhance overall contact center effectiveness.
Outbound Call Center
Selmo streamlines sales and marketing outreach through predictive dialing, automated workflows, script management, and encrypted call monitoring. It enhances lead generation, appointment setting, and operational consistency while supporting scalable, data-driven engagement across diverse outbound communication environments.
Conversation Analytics
The software transforms customer interactions into actionable insights, enabling targeted messaging, refined campaigns, and accurate audience understanding. It highlights behavioral patterns, evaluates channel performance, and supports data-driven marketing decisions that strengthen engagement, efficiency, and revenue outcomes across communication environments.
Call Monitoring
Selmo enables real-time listening, guided assistance through whispering, and detailed performance evaluation. It supports training, accountability, dispute resolution, and skill development while providing secure recordings, keyword-driven insights, and visualized statistics to strengthen overall contact center effectiveness.
Pros And Cons of Selmo
Pros
Clear and easy-to-navigate call center analytics platform
Simplifies access to relevant customer information during calls
Reduces repetitive questioning by operators
Cons
Support documentation may not cover all scenarios
Customer support time may vary at times
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Frequently Asked Questions
What level of support does Selmo offer?
Selmo offers support through email, help center, blog, and FAQs.
What language does Selmo support?
Selmo primarily supports the English language.
Does Selmo offer an API?
Yes, Selmo offers an API.
What types of pricing plans does Selmo offer?
Selmo’s pricing includes a Basic plan at $30/user/month, a Pro plan at $60/user/month, and a Business tier with custom pricing. It offers add-ons available for an additional fee and a free trial. Request a detailed Selmo price breakdown for your organization today.
What other apps does Selmo integrate with?
Selmo integrates with leading CRM platforms, including Salesforce and Microsoft Dynamics.
Who are the typical users of Selmo software?
Selmo features are used by organizations across a wide range of industries, including real estate, insurance, healthcare, banking, retail, travel, and marketing agencies.
Does Selmo have a mobile app?
No, Selmo does not offer a dedicated mobile application.