Sinch Voice Reviews

Pros

Getting started is simple and the interface feels very user friendly. The option to save templates saves a lot of time and it's really useful that the platform can automatically detect existing contacts.

Cons

A small downside is that performance can be inconsistent at times. Pages occasionally take a while to load and the system may sign users out after being inactive for a while.

Pros

There really isn't much to appreciate here. The support is poor and the overall user experience is bad.

Cons

Support has been awful and the product is nearly impossible to test or even move beyond the testing stage.

Pros

It has been a really helpful business messaging platform for us and using it feels quite simple once you get started. It works especially well for scheduling campaigns and using chatbots to stay connected with customers. The support team is also very responsive and helpful whenever questions come up and they resolve issues quickly. On top of that it integrates well for multichannel communication and overall business messaging needs.

Cons

The interface and navigation can take a little time to fully understand at first but it becomes much more manageable and familiar with continued use.