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Overview
Sinch Voice helps businesses integrate programmable voice calling into their applications using APIs and automated call flows. While it requires technical setup and custom development, it provides granular control over call handling. Overall, it is a flexible voice API platform suitable for organizations building application-driven calling workflows at scale.
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Starting Price
Custom
Sinch Voice Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
What Is Sinch Voice?
Sinch Voice is a programmable voice API platform that enables developers to embed outbound, inbound, and in-app calling into applications using cloud-based APIs and SDKs, without requiring legacy hardware. It supports capabilities such as interactive voice menus for automated call routing and number masking to help protect user privacy.
The platform provides global phone number access in over 70 countries and integrates with business systems through REST APIs, webhooks, and SIP. Sinch Voice is designed to support scalable calling workflows for use cases such as notifications, IVR routing, and application-driven voice communication.
Sinch Voice Pricing
Sinch Voice price depends on the features selected. Key options include:
- Voice calling: Starting from $0.0025/minute
- Answering Machine Detection: $0.005/call
- Recording: $0.002/minute
- Transcription: $0.04/minute
- Voice IVR: $0.015/voice input event
Disclaimer: The pricing is subject to change.
Sinch Voice Integrations
Who Is Sinch Voice For?
Sinch Voice is ideal for a wide range of industries and sectors, including:
- Transportation
- Technology
- Financial technology
- Banking
Is Sinch Voice Right For You?
Sinch Voice is an ideal choice for enterprises requiring a high-volume, globally resilient communication infrastructure. It is particularly well-suited for organizations that prioritize compliance and cross-border scalability. With features like number masking and advanced call analytics, it provides the tools necessary to modernize legacy systems effectively.
It is trusted by globally renowned brands, such as Google, Uber, Tinder, and FirstBank.
Still doubtful if Sinch Voice is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Sinch Voice Features
The platform provides full visibility into all calls through detailed call records and live monitoring. Businesses can export logs for business intelligence, analytics, and compliance purposes. Multilingual text-to-speech ensures messages meet regulatory requirements while call tracking across systems helps teams optimize workflows and enhance customer communication.
Sinch Voice allows businesses to receive real-time JSON callbacks for every call, enabling seamless synchronization with CRMs, logs, or decision engines. This ensures that call data is instantly captured and can be used for automated workflows, reporting, or analytics, helping organizations maintain up-to-date operational information and improve decision-making.
Users can capture and store every interaction securely for quality assurance and training. Organizations can use their own cloud storage from providers like AWS, Azure, or Google Cloud. This flexibility ensures data compliance while providing full visibility into call performance and history.
This feature helps businesses protect personal privacy by using temporary proxy numbers for customer interactions. It is essential for marketplaces and ride-sharing services to build trust. It prevents the off-platform movement of users while maintaining secure and reliable communication between buyers and sellers.
