SIP Caller

SIP Caller

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Overview

SIP Caller allows scheduled campaigns with precise call timing, ensuring outreach happens only during defined hours. Its interface may seem dated and requires occasional updates, which can slow setup for new users. Overall, the platform provides real-time and historical call reporting, giving teams insight into campaign performance and call outcomes.

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Starting Price
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SIP Caller Specifications

  • Predictive Dialing
  • Call Reporting And Analytics
  • Call Transfer And Conferencing
  • Cloud-Based Calling

SIP Caller Features

Campaign Management

After linking SIP Caller to a phone system and setting call flows, users can create campaigns by selecting extensions, dialing modes (Predictive, Progressive, Power), active dates, holidays, retry attempts, and maximum calls per contact. Numbers are uploaded via Comma-Separated Values (CSV), and blacklists can be applied to control call reach.

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Text-To-Speech And WAV Playback

SIP Caller can play pre-recorded Waveform Audio File Format (WAV) messages or generate audio using Google Cloud Text-to-Speech. Users can include variable data like balances or due dates in each call. Prompts support plain text or Speech Synthesis Markup Language (SSML) formatting to control pauses, pronunciation of abbreviations, dates, times, and censored content for accurate automated messaging.

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DTMF Input And Call Transfer

The system collects Dual-Tone Multi-Frequency (DTMF) input from recipients to capture menu selections or feedback, logging responses in call reports. Calls can be transferred automatically to agents at specified points in the call flow, ensuring only interested or responsive contacts are connected to sales or support teams.

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Pros And Cons of SIP Caller

Pros

  • Allows scheduled campaigns with precise call timing

  • Manages retries and call attempt limits automatically

  • Provides real-time and historical call reporting

Cons

  • Integration often requires third‑party API connections

  • Software interface may seem dated and require updates

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Frequently Asked Questions

Does SIP Caller have a mobile app?

SIP Caller does not offer a dedicated mobile app; it is a web interface that can be accessed via mobile and web browser.

What level of support does SIP Caller offer?

The vendor provides support via a ticketing system.

Does SIP Caller offer an API?

Yes, SIP Caller offers an API.

What types of pricing plans does SIP Caller offer?

SIP Caller offers a 14-day free trial for all plans, allowing teams to test features before committing. Each plan is priced as follows: Essentials at $65/month, Professional at $119/month, and Enterprise at $199/month. Contact us to request a personalized SIP Caller cost quote based on your institution's requirements.

What other apps does SIP Caller integrate with?

SIP Caller integrates with several external systems, including 3CX Phone System, FreePBX, and Yeastar PBX.

Who are the typical users of SIP Caller?

SIP Caller is well-suited for a wide range of industries and sectors, including education, sales and telemarketing, real estate, healthcare, government, and financial services.

What language does SIP Caller support?

SIP Caller is available in the English language only.