SIPcity Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Education Management, 51-100 employees
“great features”
Pros
One of it's biggest advantages is that so many services are included in one all inclusive price. Having call recording, conference calling and similar features without any per seat charges makes it much easier to plan and budget for our phone system.
Cons
Call quality has been inconsistent with with. Some calls come through perfectly with no delay or choppiness, while others turn into a problem with poor audio or even dropped calls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
“you can call from anywhere”
Pros
The biggest advantage of it in my case is the low cost. It's also really useful that my team can access features and handle calls online from wherever they are.
Cons
When it comes to call control, the options feel fairly limited. I can't set specific rules for routing calls and there isn't much detailed control available for managing call queues.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7