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Overview
StratoVox delivers a fully managed Cloud PBX solution, streamlining business communications with enterprise-grade reliability. Despite some users find the self-service options for complex configurations to be limited, the platform’s zero-cost hardware leasing and exceptional concierge support make it a compelling choice for stability-focused enterprises.
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Starting Price
$0.013
/minute (Business metered pro)
StratoVox Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is StratoVox?
StratoVox is a managed cloud communications provider that delivers enterprise-class telephony solutions to small and medium-sized businesses. It offers a fully managed service that includes custom system design, ‘concierge-style’ support, and a 99% uptime guarantee. The platform benefits businesses by eliminating upfront hardware costs through its lease program and streamlining operations with features like unified messaging and auto-attendants. It is particularly effective for organizations seeking to professionalize their communications without managing complex IT infrastructure.
StratoVox Pricing
The StratoVox pricing details are as follows:
- Business Metered Pro - Starts at $0.013/minute
- Business Trunking+ - $21/line/month
- Business Total+ - $22.95/user/month (for 1-9 users)
Disclaimer: The pricing is subject to change.
StratoVox Integrations
Who Is StratoVox For?
StratoVox is ideal for a wide range of industries and sectors, including:
- Automotive
- Healthcare
- Logistics companies
- Non-profit
- Manufacturing
Is StratoVox Right For You?
If your business demands a phone system that balances cost-efficiency with high-touch service, StratoVox is a strong contender. It stands out for its ‘managed service’ approach, where their team handles the technical configuration, making it perfect for companies without a dedicated telecom engineer. The platform is especially well-suited for businesses requiring data sovereignty and local support. With its ability to scale from a single office to multi-location enterprises and its inclusion of over 30 enterprise features, the software offers a premium experience at a competitive rate.
Are you still not sure about StratoVox and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
StratoVox Features
Auto Attendant
This feature acts as a virtual receptionist that answers inbound calls with a professional greeting. It routes callers through a customizable menu, improving customer experience, and ensuring that high call volumes are managed efficiently without human intervention.
Extension Calling
Companies can simplify internal communications by assigning short extension numbers to all employees and departments. This facilitates quick, direct connections between staff members regardless of their physical location, unifying remote workers, and multiple office branches into a single cohesive network.
Calling Schedules
With StratoVox, users can automate the call flow based on time of day, days of the week, or holidays. This feature ensures calls are routed appropriately to active agents during business hours or to specific voicemail boxes or after-hours services when closed.
Call Transfer
Users can seamlessly redirect active calls to the correct colleague, department, or external number without disconnecting the caller. This ensures clients always reach the right expert, improving first-contact resolution rates and enhancing the overall professional image of your customer service.
Pros And Cons of StratoVox
Pros
Smooth transition and managed installation process
System has never experienced downtime
Tailored service suits specific business needs
Cons
Limited self-service options for complex configurations
International calls incur additional per-minute fees
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Frequently Asked Questions
Does StratoVox have a mobile application?
Yes, it offers a mobile app.
What other apps does StratoVox integrate with?
The vendor has not provided information on any third-party integrations available for this software.
What level of support does StratoVox offer?
The software offers phone, fax, and contact form support.
Does StratoVox offer an API?
No, StratoVox software does not provide an API.
Who are the typical users of StratoVox?
Businesses across various industries, including healthcare, manufacturing, automotive, non-profit organizations, and logistics companies, benefit from StratoVox features.
What language does StratoVox support?
The platform is primarily available in English.
What types of pricing plans does StratoVox offer?
The platform offers tiered pricing based on usage and user count; Business Total+ is $22.95/user/month for 1–9 users, Business Metered Pro starts at $0.013/minute, and Business Trunking+ costs $21/line/month, with prices rising as the number of users increases. You can also request a personalized StratoVox price quote now.