
Streams.AI
Last Updated
Overview
Streams.AI Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
Streams.AI Features
Unified Communications Platform
Streams.AI combines business voice, video meetings, messaging, file sharing, and contact center tools into a single, secure platform, eliminating the need for multiple vendors and helping teams collaborate seamlessly from anywhere.
Business-Class VoIP & PBX
Enjoy crystal-clear HD voice, unlimited calling in the U.S. and Canada, auto-attendant, call forwarding, voicemail-to-email, and advanced routing to keep your team connected and customers satisfied.
AI-Powered Contact Center
Built-in contact center with skills-based routing, monitoring, whisper/barge tools, and AI transcription. View real-time KPIs and call analytics to improve agent productivity and customer experience.
Omnichannel Support
Manage calls, chat, email, and SMS in one place. Streams.AI enables agents to engage with customers across channels without switching apps, ensuring fast and consistent service.
Real-Time Dashboards & Reporting
Monitor performance with 120+ real-time KPIs, detailed call analytics, and automated reporting. Get actionable insights to optimize workflows and improve response times.
CRM & Business App Integrations
Integrate with popular CRMs and productivity tools, including Outlook, Google Workspace, Microsoft Teams, and more - keeping customer data and communication history in one place.
Secure File Sharing & Collaboration
Unlimited cloud storage with file version history, permissions, and real-time collaboration features. Share documents safely and stay organized across your teams and locations.
Enterprise-Grade Security
Streams.AI is HIPAA and SOC 2 compliant with end-to-end encryption, multi-factor authentication, and a 99.999% uptime SLA to protect sensitive communications.
Scalable & Flexible Plans
Easily add or remove users as your business grows. Choose from month-to-month or discounted term plans to match your budget and growth needs without hidden fees.
24/7 U.S.-Based Support
Our dedicated Customer Support team is available around the clock to assist with onboarding, training, and troubleshooting, ensuring you get the most value from Streams.AI.
Streams.AI Reviews
Total 10 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars20%
3
Stars10%
2
Stars10%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“helpful controls”
Pros
Billing and invoicing are convenient to use and clearly explained. The user controls are accessible and there's also an internal wiki that works well as a built in manual.
Cons
That said, the dashboard navigation still feels less useful compared with other applications we use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Construction, 11-50 employees
“simple agent setup experience”
Pros
Putting together my agents and call trees feels really easy thanks to the UI/UX.
Cons
It's missing integration with our CRM so tracking activity properly and generating the reports we need is more difficult than it should be.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Construction, 11-50 employees
“reliable support team”
Pros
Using it feels very user friendly and the customer support has been excellent whenever needed.
Cons
Everything has been good so far and I haven't come across anything to dislike in this app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Streams AI offer an API?
Yes. Streams AI provides an API that allows you to integrate its features and data with your existing systems, enabling automation and custom workflows. API documentation is available upon request.
What types of pricing plans does Streams AI offer?
Streams AI offers flexible pricing options, including per-user monthly subscriptions and discounted annual contracts. Plans scale with your organization’s size and feature requirements, making it easy to start small and grow as your needs evolve.
What level of support does Streams AI offer?
Streams AI provides 24/7 technical support, online documentation, and a dedicated customer engagement team. Support channels include phone, email, live chat, and a searchable knowledge base.
Does Streams AI offer a mobile app?
Yes. Streams AI offers a mobile app for both iOS and Android devices, enabling users to access chat, calls, and collaboration tools on the go.
Who are the typical users of Streams AI?
Typical users include small to mid-sized businesses, enterprise teams, and contact centers that need unified communications, collaboration, and AI-powered insights in a single platform.
What language does Streams AI support?
Streams AI supports multiple languages, including English, Spanish, French, Japanese, and Chinese, allowing teams to collaborate globally without language barriers.
What other apps does Streams AI integrate with?
Streams AI integrates with popular tools such as Microsoft 365, Google Workspace, Salesforce, and other CRM and productivity platforms. These integrations streamline workflows by connecting communication with your business systems.