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Overview
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Starting Price
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Streams.AI Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
PanTerra's Streams.AI is an all-in-one, secure cloud communications and collaboration platform designed to help businesses of all sizes work smarter, stay connected, and deliver an exceptional customer experience. By unifying voice, video, messaging, file sharing, and contact center capabilities in a single solution, Streams eliminates the complexity and cost of managing multiple tools.
Key Features
Business Phone System: Enterprise-grade VoIP with HD voice, unlimited calling in the U.S. and Canada, call forwarding, voicemail-to-email, call queues, and advanced analytics.
Team Messaging: Persistent team and direct messaging, with file sharing, searchable chat history, and easy collaboration across departments and locations.
Video & Screen Sharing: One-click video meetings with screen sharing and recording to keep teams aligned whether working remotely or in the office.
File Sync & Share: Secure, unlimited cloud file storage with permissions, version history, and instant collaboration.
AI-Powered Enhancements: Automated call transcription, sentiment analysis, and smart search to improve workflows and customer engagement.
Contact Center: Built-in call center functionality with skills-based routing, monitoring, and reporting - no need for separate software.
Security & Compliance: Enterprise-grade encryption, multi-factor authentication, HIPAA and SOC 2 compliance, and guaranteed 99.999% uptime SLA.
Benefits
Unified Experience: Replace multiple apps with one seamless platform to boost productivity and reduce IT overhead.
Scalable & Flexible: Perfect for small teams, mid-sized companies, and enterprises with multiple locations - easily add or remove seats as you grow.
Cost Savings: Competitive pricing with volume discounts for term commitments and no surprise fees.
Remote-Ready: Empower distributed teams with reliable access from any device - desktop, browser, or mobile.
Exceptional Support: 24/7 U.S.-based support and dedicated customer engagement team to ensure success at every stage.
Why Choose Streams.AI
PanTerra is trusted by thousands of businesses across industries that require reliable communications and compliance, including healthcare, legal, education, and financial services. Our focus is on partnership: we work closely with you to tailor the solution to your needs, whether you need a simple phone system, a full UCaaS solution, or a robust contact center.
With guaranteed uptime, built-in security, and innovative AI tools, Streams is more than a communications platform - it’s a complete workspace designed to help your business operate efficiently, delight customers, and stay ahead of the competition.
Streams.AI Features
Unified Communications Platform
Streams.AI combines business voice, video meetings, messaging, file sharing, and contact center tools into a single, secure platform, eliminating the need for multiple vendors and helping teams collaborate seamlessly from anywhere.
Business-Class VoIP & PBX
Enjoy crystal-clear HD voice, unlimited calling in the U.S. and Canada, auto-attendant, call forwarding, voicemail-to-email, and advanced routing to keep your team connected and customers satisfied.
AI-Powered Contact Center
Built-in contact center with skills-based routing, monitoring, whisper/barge tools, and AI transcription. View real-time KPIs and call analytics to improve agent productivity and customer experience.
Omnichannel Support
Manage calls, chat, email, and SMS in one place. Streams.AI enables agents to engage with customers across channels without switching apps, ensuring fast and consistent service.
Real-Time Dashboards & Reporting
Monitor performance with 120+ real-time KPIs, detailed call analytics, and automated reporting. Get actionable insights to optimize workflows and improve response times.
CRM & Business App Integrations
Integrate with popular CRMs and productivity tools, including Outlook, Google Workspace, Microsoft Teams, and more - keeping customer data and communication history in one place.
Secure File Sharing & Collaboration
Unlimited cloud storage with file version history, permissions, and real-time collaboration features. Share documents safely and stay organized across your teams and locations.
Enterprise-Grade Security
Streams.AI is HIPAA and SOC 2 compliant with end-to-end encryption, multi-factor authentication, and a 99.999% uptime SLA to protect sensitive communications.
Scalable & Flexible Plans
Easily add or remove users as your business grows. Choose from month-to-month or discounted term plans to match your budget and growth needs without hidden fees.
24/7 U.S.-Based Support
Our dedicated Customer Support team is available around the clock to assist with onboarding, training, and troubleshooting, ensuring you get the most value from Streams.AI.
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Frequently Asked Questions
Does Streams AI offer an API?
Yes. Streams AI provides an API that allows you to integrate its features and data with your existing systems, enabling automation and custom workflows. API documentation is available upon request.
What types of pricing plans does Streams AI offer?
Streams AI offers flexible pricing options, including per-user monthly subscriptions and discounted annual contracts. Plans scale with your organization’s size and feature requirements, making it easy to start small and grow as your needs evolve.
What level of support does Streams AI offer?
Streams AI provides 24/7 technical support, online documentation, and a dedicated customer engagement team. Support channels include phone, email, live chat, and a searchable knowledge base.
Does Streams AI offer a mobile app?
Yes. Streams AI offers a mobile app for both iOS and Android devices, enabling users to access chat, calls, and collaboration tools on the go.
Who are the typical users of Streams AI?
Typical users include small to mid-sized businesses, enterprise teams, and contact centers that need unified communications, collaboration, and AI-powered insights in a single platform.
What language does Streams AI support?
Streams AI supports multiple languages, including English, Spanish, French, Japanese, and Chinese, allowing teams to collaborate globally without language barriers.
What other apps does Streams AI integrate with?
Streams AI integrates with popular tools such as Microsoft 365, Google Workspace, Salesforce, and other CRM and productivity platforms. These integrations streamline workflows by connecting communication with your business systems.