Overview
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Starting Price
Custom
Streams.AI Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
PanTerra's Streams.AI is an all-in-one, secure cloud communications and collaboration platform designed to help businesses of all sizes work smarter, stay connected, and deliver an exceptional customer experience. By unifying voice, video, messaging, file sharing, and contact center capabilities in a single solution, Streams eliminates the complexity and cost of managing multiple tools.
Key Features
Business Phone System: Enterprise-grade VoIP with HD voice, unlimited calling in the U.S. and Canada, call forwarding, voicemail-to-email, call queues, and advanced analytics.
Team Messaging: Persistent team and direct messaging, with file sharing, searchable chat history, and easy collaboration across departments and locations.
Video & Screen Sharing: One-click video meetings with screen sharing and recording to keep teams aligned whether working remotely or in the office.
File Sync & Share: Secure, unlimited cloud file storage with permissions, version history, and instant collaboration.
AI-Powered Enhancements: Automated call transcription, sentiment analysis, and smart search to improve workflows and customer engagement.
Contact Center: Built-in call center functionality with skills-based routing, monitoring, and reporting - no need for separate software.
Security & Compliance: Enterprise-grade encryption, multi-factor authentication, HIPAA and SOC 2 compliance, and guaranteed 99.999% uptime SLA.
Benefits
Unified Experience: Replace multiple apps with one seamless platform to boost productivity and reduce IT overhead.
Scalable & Flexible: Perfect for small teams, mid-sized companies, and enterprises with multiple locations - easily add or remove seats as you grow.
Cost Savings: Competitive pricing with volume discounts for term commitments and no surprise fees.
Remote-Ready: Empower distributed teams with reliable access from any device - desktop, browser, or mobile.
Exceptional Support: 24/7 U.S.-based support and dedicated customer engagement team to ensure success at every stage.
Why Choose Streams.AI
PanTerra is trusted by thousands of businesses across industries that require reliable communications and compliance, including healthcare, legal, education, and financial services. Our focus is on partnership: we work closely with you to tailor the solution to your needs, whether you need a simple phone system, a full UCaaS solution, or a robust contact center.
With guaranteed uptime, built-in security, and innovative AI tools, Streams is more than a communications platform - it’s a complete workspace designed to help your business operate efficiently, delight customers, and stay ahead of the competition.
Streams.AI Features
Streams.AI combines business voice, video meetings, messaging, file sharing, and contact center tools into a single, secure platform, eliminating the need for multiple vendors and helping teams collaborate seamlessly from anywhere.
Enjoy crystal-clear HD voice, unlimited calling in the U.S. and Canada, auto-attendant, call forwarding, voicemail-to-email, and advanced routing to keep your team connected and customers satisfied.
Built-in contact center with skills-based routing, monitoring, whisper/barge tools, and AI transcription. View real-time KPIs and call analytics to improve agent productivity and customer experience.
Manage calls, chat, email, and SMS in one place. Streams.AI enables agents to engage with customers across channels without switching apps, ensuring fast and consistent service.
Monitor performance with 120+ real-time KPIs, detailed call analytics, and automated reporting. Get actionable insights to optimize workflows and improve response times.
Integrate with popular CRMs and productivity tools, including Outlook, Google Workspace, Microsoft Teams, and more - keeping customer data and communication history in one place.
Unlimited cloud storage with file version history, permissions, and real-time collaboration features. Share documents safely and stay organized across your teams and locations.
Streams.AI is HIPAA and SOC 2 compliant with end-to-end encryption, multi-factor authentication, and a 99.999% uptime SLA to protect sensitive communications.
Easily add or remove users as your business grows. Choose from month-to-month or discounted term plans to match your budget and growth needs without hidden fees.
Our dedicated Customer Support team is available around the clock to assist with onboarding, training, and troubleshooting, ensuring you get the most value from Streams.AI.
