Telmar Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Legal Services, 51-100 employees
“useful insights”
Pros
This gives me valuable information and helpful insights and the platform is also very simple to use.
Cons
Up to this point, I haven't run into any issues or complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“fantastic planning tools”
Pros
Right from the start, it felt very easy to work with. The interface is excellent, user friendly and simple to navigate. It strikes a really nice balance between detailed planning and quick execution which makes it especially useful. Being able to build and curate your own template is another big plus because it helps customize everything to exactly what's needed. Getting started was also very easy and joining a training session really helped get things up and running effectively.
Cons
At times, there's a brief loading delay after entering impressions which can interrupt the workflow a little though it usually only lasts a few seconds.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“strong campaign insights”
Pros
A deeper view into audiences really helps when putting together promotional campaigns.
Cons
I still run into times when social pages that should already be populated on the platform are missing or hard to find.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Helps us build a much stronger audience profile”
Pros
One of the biggest strengths is how much affinity data it provides which helps us build a much stronger audience profile. That is especially useful when trying to uncover cohorts that are harder to identify through traditional syndicated research. The depth of the affinity data gives us a clearer and more precise view of niche audiences and fandoms. I also really appreciate the MRI Fusion feature because it lets us recreate audiences using the same parameters without much hassle. On top of that the setup process and interface are very user friendly.
Cons
It's encouraging to see the platform expanding its data sources beyond X though I'd still like to see stronger sample sizes from those additional sources. That would make them much more useful when working with complex or highly niche audiences. It would also be a big plus if MRI Fusion could function across those other data sources as well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“has become a key part of our workflow”
Pros
It has become a key part of our workflow, supporting everything from new business pitches to optimizing campaigns once they're live. The biggest win for us is the psychographic audience profiling because it lets us create culturally precise audiences instead of leaning on basic age and gender targeting. It's especially valuable for understanding what actually drives behavior and for mapping brand affinity which has really sharpened our strategic thinking. The Global Web Index integration is another big plus since it means the insights are supported by high quality reported data. I also like that multiple teams can use it effectively, from strategists to influencer teams to media planners which helps keep recommendations consistent across the board. On top of that the initial setup was very easy.
Cons
One thing I'd still like to see is the ability to push audience builds directly into the Meta platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“powerful consumer insights”
Pros
The platform delivers detailed analysis of consumer behavior and attitudes which makes it really useful for uncovering strategic insights.
Cons
At the moment, it only offers data for the US and it would be far more valuable if it included global coverage as well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“Quick channel optimization”
Pros
Plan has become my go to for showing the reach and frequency our campaigns are expected to deliver and it's also really useful for fine tuning the channel mix as effectively as possible. It loads very quickly and the refreshed interface makes the whole process fast and effortless to work through.
Cons
The part that gets annoying is having to enter my media manually every single time which can be a little frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“clear planning visibility”
Pros
Right away, the platform felt easy to navigate which made a strong first impression. It gives a clear picture of how the different layers of a plan build up into one total and that's been really helpful. The layout is well organized so my team and I can work in it without much trouble. It's also useful being able to see audience delivery update in real time based on each layer added to the plan. On top of that getting started was very simple because someone from the Telmar team walked us through the setup process.
Cons
An area that could be improved is audience creation especially when combining audiences and choosing options like "all adults," since that setting is tucked away under the sex dropdown. It would be better if that process were easier for team members who are less familiar with the platform. The AND/OR function for combining audiences could also use some kind of visual aid to make it clearer how those selections change the audience representation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Research, 11-50 employees
“solid datasets for client work”
Pros
Generates powerful datasets and does a lot to support the work my team delivers to clients.
Cons
It would be even better if there were more combined datasets available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“valuable audience insights”
Pros
I apprciate being able to view the platforms, brands, websites, interests, hobbies and personality traits tied to our audience segments all in one place. That level of detail is really helpful when we're shaping campaign strategies. The AI driven approach especially with GWI survey data built into the platform, adds even more value for our team. Getting started with the initial setup was also very easy.
Cons
Something that could be improved is the imagery used for the different audience segments since it can feel repetitive. I'd really like to see more variety and nuance there.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9