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Overview
Teltrac Call Accounting records and reports PBX/IPT and voice network calls to provide cost control and visibility. While multi-site configuration may require extra setup, it is quick to install and easy to use, offering comprehensive reporting and fraud detection. On the whole, it is a reliable call accounting solution.
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Starting Price
Custom
Teltrac Specifications
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
- Real-Time Dashboard
What Is Teltrac?
Teltrac Call Accounting is a call accounting system for organisations needing telecom cost control and detailed call visibility. It logs Private Branch Exchange (PBX), Internet Protocol Telephony (IPT), and mobile calls and delivers real-time or scheduled reports and analytics to surface usage and charges. Cost allocation and client billing tools enable accurate chargeback, while built-in fraud detection and carrier bill verification help reduce overbilling and misuse.
Teltrac Pricing
Teltrac Integrations
Who Is Teltrac For?
Teltrac is well-suited for a wide range of industries and sectors, and may serve:
- Finance and insurance companies
- Government agencies
- Healthcare providers
- Hotels
- Manufacturing and logistics teams
Is Teltrac Right For You?
Organizations facing telecom cost overruns, billing inaccuracies, or toll fraud gain centralized visibility with Teltrac. The system captures all PBX, IPT, and mobile call data and provides scheduled and real-time reporting for cost allocation and client billing. It also supports centralized management of multi-site, multi-country deployments, making it well-suited for regional or enterprise voice networks. Teltrac also includes standard security measures to help protect call data.
Still doubtful if Teltrac software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Teltrac Features
Compliance And Risk Management
Among the key Teltrac features, this capability permanently archives all call records and allows immediate identification of the source of any call, incoming or outgoing. Maintaining a complete call history supports audit readiness and strengthens organizational oversight.
Employee Productivity Checks
With this feature, the platform measures and analyzes employee talk time across any call destinations or categories. Tracking call patterns helps identify workload distribution and supports better resource planning for more efficient team management.
Report Flexibility
The software allows report configuration to tailor outputs precisely to organizational needs. A built-in report scheduler enables automatic generation and distribution, helping ensure timely access to critical data for monitoring and decision-making.
Pros And Cons of Teltrac
Pros
Tracks detailed call costs and activities
Helps control expenses on personal phone usage
Identifies and resolves carrier billing errors
Cons
Some users have requested improvements in the interface
Support documentation may not cover all scenarios
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Frequently Asked Questions
Who are the typical users of Teltrac?
Teltrac is well-suited for diverse industries and sectors and may serve finance and insurance companies, government agencies, healthcare providers, hotels, and manufacturing and logistics teams.
What level of support does Teltrac offer?
The platform provides support via email and phone.
Does Teltrac offer an API?
No, Teltrac does not offer an API.
What types of Teltrac price plans are available?
The vendor provides tailored pricing. Contact us to request a personalized Teltrac cost quote based on your institution's requirements.
What language does Teltrac support?
The software supports English only.
What other apps does Teltrac integrate with?
Information about third-party integrations has not been specified by the vendor.
Does Teltrac have a mobile app?
No, Teltrac does not offer a mobile app.