The Real PBX Reviews

Pros

We've been using this for the past two years and it has been really helpful throughout. Everything has been working well overall, aside from a few minor technical issues along the way. Their team has always been supportive and quick to help whenever needed. On top of that the dialer interface is simple and user friendly.

Cons

I don't really have any complaints because overall everything has been fine.

Pros

I honestly don't have anything positive to say about this software or service.

Cons

This has been an awful experience overall. The customer service is the worst part by far. Their chat is never available and calling them is just as bad since the wait time is usually around 50 to 60 minutes. I even have screenshots showing those long hold times on multiple days. There always seems to be some kind of problem going on and dealing with it feels like a full time job. It's almost like you need to hire someone just to keep in touch with their team. On top of that one of the executives I dealt with was consistently rude. I would never recommend The Real PBX to anyone.