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Overview
TrackNotion captures and analyzes inbound calls using AI‑powered tracking, transcription, and sentiment scoring. While some users note the interface can feel less guided initially, it still provides accurate attribution, call insights, and SMS capabilities. Its detailed analytics and real-time alerts help teams optimize engagement efficiently.
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Starting Price
Custom
TrackNotion Specifications
- Call Recording
- Call Reporting and Analytics
- CRM Integration
- Omnichannel Support
What Is TrackNotion?
TrackNotion is call tracking and analytics software for businesses that rely on phone interactions to evaluate marketing and service performance. It records and transcribes calls, tags keywords, and grades call quality. AI-driven sentiment analysis and real-time alerts highlight critical conversations, while attribution features link calls to campaigns, helping teams refine messaging and reduce missed opportunities.
TrackNotion Pricing
The vendor offers several TrackNotion price plans to cater to different needs.
- Trial: Free 14-day trial (no credit card)
- Basic: $14.95/month
- Bronze: $39.95/month
- Silver: $54.95/month
- Gold: $79.95/month
- Platinum: $274.95/month
Disclaimer: The pricing is subject to change.
TrackNotion Integrations
The software supports integration with multiple systems and platforms, such as:
- HubSpot
- Salesforce
Who Is TrackNotion For?
TrackNotion is ideal for a wide range of industries and sectors, including:
- Marketing agencies
- Professional services
- Healthcare providers
- Legal practices
- SMBs with inbound calls
- Sales teams tracking phone leads
Is TrackNotion Right For You?
If your business depends on phone leads or customer calls, TrackNotion is a strong fit with AI transcription, call grading, and campaign attribution. Its pricing tiers suit small to mid-size teams, while Zapier integrations extend workflows into CRMs and analytics. Users seeking advanced dashboards may want a demo first.
Still doubtful if TrackNotion is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
TrackNotion Features
Call Attribution
Call attribution determines the exact ad, campaign, or channel generating each inbound call using unique numbers. Teams can optimize marketing budgets and measure ROI accurately with verified call data instead of relying on assumptions.
AI‑Powered Call Transcription
TrackNotion converts call audio to searchable text automatically, allowing users to locate key phrases, improve training, and resolve customer queries faster without listening to full recordings.
Sentiment Analysis And Call Grading
Calls are evaluated for tone, keywords, and intent to produce quality scores. Insights help managers flag critical interactions, coach agents, and maintain service consistency.
Call Quality Monitoring
TrackNotion highlights essential call moments and identifies opportunities for engagement improvement. Real-time alerts enable managers to intervene immediately when critical issues arise.
Text Messaging Integration
Higher-tier plans include two-way SMS capabilities, allowing teams to centralize calls and text interactions, follow up on leads, and address customer issues efficiently.
Pros And Cons of TrackNotion
Pros
AI transcription and scoring included
Detailed call attribution data
Call quality alerts and notifications
Cons
Onboarding interface could feel less guided
Limited prebuilt dashboards/custom report tools
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Frequently Asked Questions
Does TrackNotion offer an API?
No. TrackNotion does not publicly list a native API, but apps can connect via Zapier integrations.
Does TrackNotion have a mobile app?
No. TrackNotion does not currently offer a dedicated mobile app.
What level of support does TrackNotion offer?
Support is available via the TrackNotion help center, email support, demo scheduling, and documentation resources.
What language does TrackNotion support?
TrackNotion software is available in English.
Who are the typical users of TrackNotion?
Users are from marketing agencies, professional services, healthcare, legal, SMBs, and sales teams focused on call analytics.
What other apps does TrackNotion integrate with?
It integrates with hundreds of apps via Zapier, such as HubSpot, Google Sheets, Slack, and Salesforce.
What types of pricing plans does TrackNotion offer?
TrackNotion cost includes tiered plans from a free 14-day trial, Basic: $14.95/month, Bronze: $39.95/month, Silver: $54.95/month, Gold: $79.95/month, and Platinum: $274.95/month , with features scaling by included minutes and numbers. Get a custom TrackNotion cost quote.