TrackNotion
Last Updated
Overview
TrackNotion captures and analyzes inbound calls using AI‑powered tracking, transcription, and sentiment scoring. While some users note the interface can feel less guided initially, it still provides accurate attribution, call insights, and SMS capabilities. Its detailed analytics and real-time alerts help teams optimize engagement efficiently.
Be the first one to leave a review!
No review found
Starting Price
Custom
TrackNotion Specifications
- Call Recording
- Call Reporting and Analytics
- CRM Integration
- Omnichannel Support
TrackNotion Features
Call Attribution
Call attribution determines the exact ad, campaign, or channel generating each inbound call using unique numbers. Teams can optimize marketing budgets and measure ROI accurately with verified call data instead of relying on assumptions.
AI‑Powered Call Transcription
TrackNotion converts call audio to searchable text automatically, allowing users to locate key phrases, improve training, and resolve customer queries faster without listening to full recordings.
Sentiment Analysis And Call Grading
Calls are evaluated for tone, keywords, and intent to produce quality scores. Insights help managers flag critical interactions, coach agents, and maintain service consistency.
Call Quality Monitoring
TrackNotion highlights essential call moments and identifies opportunities for engagement improvement. Real-time alerts enable managers to intervene immediately when critical issues arise.
Text Messaging Integration
Higher-tier plans include two-way SMS capabilities, allowing teams to centralize calls and text interactions, follow up on leads, and address customer issues efficiently.
Pros And Cons of TrackNotion
Pros
AI transcription and scoring included
Detailed call attribution data
Call quality alerts and notifications
Cons
Onboarding interface could feel less guided
Limited prebuilt dashboards/custom report tools
TrackNotion Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
Does TrackNotion offer an API?
No. TrackNotion does not publicly list a native API, but apps can connect via Zapier integrations.
Does TrackNotion have a mobile app?
No. TrackNotion does not currently offer a dedicated mobile app.
What level of support does TrackNotion offer?
Support is available via the TrackNotion help center, email support, demo scheduling, and documentation resources.
What language does TrackNotion support?
TrackNotion software is available in English.
Who are the typical users of TrackNotion?
Users are from marketing agencies, professional services, healthcare, legal, SMBs, and sales teams focused on call analytics.
What other apps does TrackNotion integrate with?
It integrates with hundreds of apps via Zapier, such as HubSpot, Google Sheets, Slack, and Salesforce.
What types of pricing plans does TrackNotion offer?
TrackNotion cost includes tiered plans from a free 14-day trial, Basic: $14.95/month, Bronze: $39.95/month, Silver: $54.95/month, Gold: $79.95/month, and Platinum: $274.95/month , with features scaling by included minutes and numbers. Get a custom TrackNotion cost quote.