Last Updated
Overview
TransUnion’s TruContact improves customer outreach and telecom connectivity. Although coordinating telecom order orchestration may require carrier collaboration, its branded call display, customer contact intelligence, and numbering services increase right-party answers and trust. On the whole, it strengthens enterprise call delivery and identity consistency.
Be the first one to leave a review!
No review found
Starting Price
Custom
TransUnion TruContact Specifications
Call Reporting And Analytics
CRM Integration
Predictive Dialing
Speech Analytics
What Is TransUnion TruContact?
TruContact, by TransUnion, is a communications platform that improves telecom connectivity and customer outreach for enterprises and carriers. Branded call display verifies business identity to reduce spam mis-tagging and increase answer rates. Customer contact intelligence improves contact data quality for more effective outbound engagement. Numbering services and order management validate phone numbers and accelerate delivery of network connections, supporting coordinated communications and consistent brand identity during outbound calls.
TransUnion TruContact Pricing
TransUnion TruContact Integrations
Who Is TransUnion TruContact For?
TruContact is well-suited for a wide range of industries and sectors, including:
- Automotive solutions
- Communications
- Financial services
- Gaming
- Insurance
- Media and entertainment
Is TransUnion TruContact Right For You?
If customers avoid unknown numbers, enterprises risk low answer rates, spam mis-tagging, and slow telecom provisioning. TruContact addresses these issues with branded call display to verify business identity, customer contact intelligence to improve contact quality and right-party answers, and numbering plus order-management to validate numbers and accelerate network connections. It also helps detect and block fraudulent calls to reduce compliance risk. The software’s parent company, TransUnion, is also PCI, SOC 2 Type II, and ISO 27001 compliant, ensuring data security at all stages.
Still doubtful if TransUnion TruContact software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
TransUnion TruContact Features
TransUnion TruContact features comprehensive ‘Customer Contact Intelligence.’ Identity proof and phone behavior insights improve right-party contact. ‘Email Behavior Intelligence’ and ‘Contact Compliance Risk’ support accurate communications. Overall, engagement and contact efficiency are enhanced for enterprises.
With this feature, the platform ensures enterprise brand consistency across phone calls and online listings. STIR/SHAKEN call authentication verifies identity, while business profile listings and personalized call messages enhance customer trust and improve contact experiences.
The software accelerates connectivity to network technologies while streamlining order orchestration. ‘Universal Order Connect’ platforms for buyers and sellers simplify wholesale transactions, and number portability administration and voice provisioning improve call routing efficiency, supporting faster, more reliable communications.
