Truecaller Reviews
Total 28 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars32%
3
Stars11%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“accurate caller insights”
Pros
I like being able to see who viewed my contact. It's an excellent app for handling calls and checking a caller's active status is very convenient. It also helps a lot with identifying and blocking spam calls.
Cons
The security side should be strengthened since we are sharing all of our personal data.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Electrical/ Electronic Manufacturing, 1-10 employees
Less than a year
“better on iOS than android”
Pros
This performs better on the iOS system than it does on Android.
Cons
Not very user friendly, feels overrated and doesn't really justify the price.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6
Chemicals, 1-10 employees
More than a year
“best app for everything”
Pros
Honestly, this is the best app I've ever used. It helps with just about everything and I'm really thankful for it.
Cons
There are some privacy controls available although in the end that part comes down to personal opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Games, 1-10 employees
More than a year
“shows caller ID right away”
Pros
Whenever a call comes in while I'm online which is most of the time, this software shows the caller's name right away. That heads up is really useful because I already know who I'm about to talk to before I answer.
Cons
I genuinely enjoy all of it's features but one thing I'd suggest is making the incoming call pop up smaller. If it looked more like a simple notification, I think the app would feel even more perfect.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Medical Devices, 11-50 employees
Less than a year
“customizable tool”
Pros
It identifies pretty much any phone number, blocks spam calls and also lets you customize how that works. For the price, it feels worth it. Those are the only two features I use and they do exactly what I need.
Cons
It honestly works well for what I need and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“smart caller ID”
Pros
Being able to see who's calling and quickly identify spam calls is what makes this app stand out for me and blocking those numbers is a really useful feature. It also lets us check when the caller was last active and decide whether it's the right time to call or not. I absolutely love it.
Cons
Security could still be improved a bit further.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Retail, 500+ employees
More than a year
“Must have for your phone”
Pros
These days, it feels like a must have on any phone. One feature I really appreciate is being able to send a message with the call context before placing the call since it lets the other person know why I'm calling in advance. They also recently added bubbles in the top right corner that group multiple missed calls into the same popup and that feels like a smart UI improvement.
Cons
Something that gets frustrating is how the app keeps pushing users to move their SMS inbox over to the inbox. Every time I open the app, it asks again whether I want to switch. Even if I skip it because I'm not interested, it never seems to remember that choice. Then the same prompt shows up again the next time which gets pretty annoying.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Staffing and Recruiting, 500+ employees
More than a year
“useful spam blocking”
Pros
This is quick to get started with and it's simple to use day to day. One of the biggest benefits is being able to see who's calling even when the number isn't saved or is completely unknown. The spam blocking feature is also really helpful and adds a lot of value.
Cons
One issue is that the caller names are not always clear or reliable since anyone can suggest a name for a number. On top of that the pricing feels a little expensive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8