Truecaller

Truecaller Reviews

Total 28 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

32%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VD
Vinoth D.

Information Technology and Services, 500+ employees

More than a year

5.0

“accurate caller insights”

Pros

I like being able to see who viewed my contact. It's an excellent app for handling calls and checking a caller's active status is very convenient. It also helps a lot with identifying and blocking spam calls.

Cons

The security side should be strengthened since we are sharing all of our personal data.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JN
James N.

Electrical/ Electronic Manufacturing, 1-10 employees

Less than a year

3.0

“better on iOS than android”

Pros

This performs better on the iOS system than it does on Android.

Cons

Not very user friendly, feels overrated and doesn't really justify the price.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

6

MA
Mohamed A.

Chemicals, 1-10 employees

More than a year

5.0

“best app for everything”

Pros

Honestly, this is the best app I've ever used. It helps with just about everything and I'm really thankful for it.

Cons

There are some privacy controls available although in the end that part comes down to personal opinion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PE
Precious E.

Computer Games, 1-10 employees

More than a year

5.0

“shows caller ID right away”

Pros

Whenever a call comes in while I'm online which is most of the time, this software shows the caller's name right away. That heads up is really useful because I already know who I'm about to talk to before I answer.

Cons

I genuinely enjoy all of it's features but one thing I'd suggest is making the incoming call pop up smaller. If it looked more like a simple notification, I think the app would feel even more perfect.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

JPO
Juan Pablo O.

Medical Devices, 11-50 employees

Less than a year

5.0

“customizable tool”

Pros

It identifies pretty much any phone number, blocks spam calls and also lets you customize how that works. For the price, it feels worth it. Those are the only two features I use and they do exactly what I need.

Cons

It honestly works well for what I need and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Ashok K.

Information Technology and Services, 500+ employees

More than a year

5.0

“smart caller ID”

Pros

Being able to see who's calling and quickly identify spam calls is what makes this app stand out for me and blocking those numbers is a really useful feature. It also lets us check when the caller was last active and decide whether it's the right time to call or not. I absolutely love it.

Cons

Security could still be improved a bit further.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SK
Sunil K.

Retail, 500+ employees

More than a year

4.0

“Must have for your phone”

Pros

These days, it feels like a must have on any phone. One feature I really appreciate is being able to send a message with the call context before placing the call since it lets the other person know why I'm calling in advance. They also recently added bubbles in the top right corner that group multiple missed calls into the same popup and that feels like a smart UI improvement.

Cons

Something that gets frustrating is how the app keeps pushing users to move their SMS inbox over to the inbox. Every time I open the app, it asks again whether I want to switch. Even if I skip it because I'm not interested, it never seems to remember that choice. Then the same prompt shows up again the next time which gets pretty annoying.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

SC
Santanu C.

Staffing and Recruiting, 500+ employees

More than a year

4.0

“useful spam blocking”

Pros

This is quick to get started with and it's simple to use day to day. One of the biggest benefits is being able to see who's calling even when the number isn't saved or is completely unknown. The spam blocking feature is also really helpful and adds a lot of value.

Cons

One issue is that the caller names are not always clear or reliable since anyone can suggest a name for a number. On top of that the pricing feels a little expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8