Ubicentrex: Pricing, Free Demo & Features

Name: Ubicentrex
Rating: 5 (1 reviews)

Last Updated Oct 12, 2026

Overview

Ubicentrex is a cloud-based business communications platform designed to manage inbound and outbound calls for distributed teams. While some users note limited interface customization, it delivers reliable call quality and centralized administration. Its cloud-based setup simplifies deployment and daily operations.

Overall Rating

Based on 1 users reviews

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Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Ubicentrex Specifications

SF Call Center Software
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
Predictive Dialing
Call Scripting
Real-Time Dashboard
Voicemail And Callback Management
Call Transfer And Conferencing

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What Is Ubicentrex?

Ubicentrex is a cloud-based telephony platform developed for call centers and telephone answering services. Key capabilities include predictive dialing to optimize agent availability, configurable call scripts that adapt to different prospect scenarios, and interactive voice response for structured call routing. Real-time dashboards and statistical supervision tools provide visibility into call activity and team performance, enabling managers to monitor operations and maintain service consistency across locations.

Ubicentrex Pricing

The software offers customized pricing plans for different organizational needs. Request a personalized Ubicentrex pricing quote for your business today.

Disclaimer: The pricing has been sourced from third party websites and is subject to change.

Ubicentrex Integrations

The platform has not provided a detailed list of third-party integrations on its official website.Book a free Ubicentrex demo to learn more about the integration arrangements.

Who Is Ubicentrex For?

Ubicentrex is well-suited for industries and sectors, including:

Call centers
Helplines
Teleprospecting teams
Customer support departments

Is Ubicentrex Right For You?

Organizations handling high call volumes often face challenges such as inconsistent call routing, limited visibility into agent performance, and difficulty scaling operations across locations. Ubicentrex addresses these issues by providing centralized telephony management, real-time monitoring, and structured call workflows.

Moreover, Ubicentrex follows data protection practices aligned with General Data Protection Regulation (GDPR) requirements. Customer data is hosted using industry-standard security measures, with oversight from a designated Data Protection Officer (DPO). The platform applies controlled access, secure data handling, and transparent cookie consent management to support lawful and responsible personal data processing.

Still doubtful if Ubicentrex software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Ubicentrex Features

Real-Time Analytics And Reporting

Call data is consolidated through configurable filters such as date, client, and call group. A unified dashboard visualizes performance metrics and key indicators in real time. This enables managers to identify trends, detect anomalies, and maintain structured oversight across call center operations.

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Intelligent Predictive Dialer And Billing

Ubicentrex features an intelligent predictive dialer that automates outbound calling to improve agent availability and reduce idle time. The integrated billing module supports customizable invoicing models, including per-minute, call duration, package-based, or tiered pricing. This structure aligns call activity with tailored billing requirements.

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Click To Call Functionality

Click-to-call enables instant outbound dialing directly from connected systems with a single action. This reduces manual dialing errors and shortens response time during callbacks. Integrated VoIP calling supports faster call initiation while maintaining consistency across outbound communication workflows.

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Call Recording And Agent Monitoring

Call recording captures conversations for training, quality assurance, and performance review. Dual listening and real-time monitoring support supervisor oversight during active calls. Recorded interactions provide structured insights into communication quality, procedural adherence, and coaching opportunities for call center agents.

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Pros And Cons of Ubicentrex

A quick look at Ubicentrex's strengths and weaknesses to
help you decide if it's the right fit

Pros

Provides centralized call routing and management
Supports cloud-based phone system access
Enables call recording for training purposes

Cons

Limited public information on integrations
Reporting features may require configuration

Ubicentrex Reviews

Insights from real users on Ubicentrex’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Eli R.

Computer Software, 1-10 employees

Less than a year

5.0

December 2023

“questionnaire tools are excellent”

Pros

The questionnaire options are really useful and well thought out. It's very practical and offers a lot of advantages for call solution needs.

Cons

I don't have any major cons to mention here.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Ubicentrex integrate with?

The specific integration details for third-party integrations of Ubicentrex are not publicly listed.

What language does Ubicentrex support?

The software supports English only.

Who are the typical users of Ubicentrex?

Ubicentrex is suitable for call centers, teleprospecting teams, helplines, and customer support departments.

Does Ubicentrex offer an API?

No, Ubicentrex does not offer an API.

Does Ubicentrex have a mobile app?

Yes, Ubicentrex offers a mobile app for both Android and iOS users.

What level of support does Ubicentrex offer?

Ubicentrex provides support via phone, and a contact form.

What types of Ubicentrex price plans are available?

Ubicentrex pricing is custom-based. Contact us to request a personalized Ubicentrex cost quote based on your institution's requirements.