UNIVERGE 3C: Pricing, Free Demo & Features

Name: UNIVERGE 3C
Rating: 4 (1 reviews)

Last Updated Oct 12, 2026

Overview

UNIVERGE 3C is an extensive call center platform that streamlines collaboration and real-time call control. While the platform’s call management may require some improvement, it delivers comprehensive ‘IVR’, automated attendant, and call recording capabilities, enhancing call center productivity and operational efficiency.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

UNIVERGE 3C Specifications

Interactive Voice Response (IVR)
Call Recording
Call Transfer and Conferencing
Call Routing
Cloud-Based Calling
Call Monitoring
Call Reporting and Analytics
CRM Integration
Omnichannel Support
Predictive Dialing

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What Is UNIVERGE 3C?

UNIVERGE 3C is a cloud-based call center platform that provides ‘IP-PBX’, unified messaging, ‘VoIP’, and advanced call handling capabilities. It delivers collaboration tools, voice, video, and web conferencing, basic ‘ACD’, and system-wide call recording. The platform enables business continuity, disaster recovery, and ‘SIP’ services. It also supports multi-device access and provides comprehensive management tools, allowing organizations to streamline communications, improve call center efficiency, and maintain reliable operations across premise, cloud, or hybrid environments.

UNIVERGE 3C Pricing

UNIVERGE 3C pricing varies according to different business requirements. Get an UNIVERGE 3C price customized to your business requirements and budget.

UNIVERGE 3C Integrations

UNIVERGE 3C software integrates with a wide range of apps, including:

Microsoft Exchange
Active Directory

Book a free UNIVERGE 3C demo to explore/learn more about the integration arrangements.

Who Is UNIVERGE 3C For?

UNIVERGE 3C is suitable for the following sectors:

Finance
Government
Logistics
Manufacturing
Retail
Telecom
Transportation

Is UNIVERGE 3C Right For You?

UNIVERGE 3C software is suitable for businesses aiming to centralize call center operations and improve communication efficiency. It provides real-time call monitoring, IVR, automated attendants, and call routing to enhance customer service. The platform also delivers advanced collaboration features, system-wide call recording, and unified messaging to increase productivity.

Still not sure if UNIVERGE 3C is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

UNIVERGE 3C Features

Unified Messaging

UNIVERGE 3C provides unified messaging that combines voicemail and email into one accessible inbox. It delivers single number and mailbox access, consolidating messages across devices. The platform also enables retrieval of voicemail and email from a desk phone, computer, or mobile device.

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Call Recording

The software provides call recording capabilities that can be activated on demand or preset for automated capture. It delivers recordings to local directories or remote resources such as servers or ‘SANs’.

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Desktop Video Conferencing

The system enables desktop video conferencing that allows users to send, receive, and manage video meetings. It delivers three‑way video conferencing and supports collaboration through shared screens and multi‑party visual interactions.

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Softphone

The platform provides softphone functionality that turns a networked PC into a virtual business telephone. It delivers voice call capabilities, desktop video conferencing, and advanced call forwarding from the UC client.

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Pros And Cons of UNIVERGE 3C

A quick look at UNIVERGE 3C's strengths and weaknesses to
help you decide if it's the right fit

Pros

Unified communications across premise, cloud, and hybrid environments
Enables system-wide call recording for compliance
Offers ‘IVR’ and automated attendants for extensive call management
Provides comprehensive call analytics and reporting

Cons

Its updates may reset some settings which may require some effort to adjust
Extensive capabilities may initially overwhelm users

UNIVERGE 3C Reviews

Insights from real users on UNIVERGE 3C’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Anonymous

Not Specified, N/A employees

4.0

June 2023

“flexible tool”

Pros

It's very flexible, stable and simple to use.

Cons

The system installation process still has room for improvement.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does UNIVERGE 3C integrate with?

UNIVERGE 3C software integrates with a wide range of apps, including Microsoft Exchange and Active Directory.

Does UNIVERGE 3C offer an API?

No, UNIVERGE 3C does not offer an API.

What language does UNIVERGE 3C support?

UNIVERGE 3C software supports English, Portuguese, Turkish, French, Spanish, Japanese, and more.

What level of support does UNIVERGE 3C offer?

UNIVERGE 3C offers support through phone number.

What types of pricing plans does UNIVERGE 3C offer?

The vendor offers customized pricing plans according to different business needs. Get a customized UNIVERGE 3C cost breakdown for your business today.

Does UNIVERGE 3C have a mobile app?

No, UNIVERGE 3C does not offer a mobile app.

Who are the typical users of UNIVERGE 3C?

The typical users of UNIVERGE 3C include sectors like finance, government, logistics, manufacturing, retail, telecom, transportation, and more.