UniVoIP: Pricing, Free Demo & Features

Name: UniVoIP
Rating: 5 (3 reviews)

Last Updated Oct 12, 2026

Overview

UniVoIP helps businesses streamline Microsoft Teams voice calling and unified communications. While advanced customization options are somewhat limited, its automated onboarding, integrated collaboration tools, and scalable plans make setup fast and management simple. Overall, it’s a practical choice for organizations seeking hassle-free, Teams-native cloud voice solutions.

Overall Rating

Based on 3 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

UniVoIP Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Omnichannel Support
Real-Time Dashboard
Voicemail And Callback Management
Call Transfer And Conferencing
Integration With Help Desk And Support Systems

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What Is UniVoIP?

UniVoIP is a cloud-based communications solution that provides Microsoft Teams-native voice calling for businesses of all sizes. It simplifies onboarding and provisioning with automated tools, allowing organizations to get started quickly. The platform consolidates chat, calling, and collaboration features in a single interface, helping teams communicate efficiently. UniVoIP enables streamlined communications while reducing the complexity of managing separate systems.

UniVoIP Pricing

The vendor offers flexible pricing plans, starting at $18.95/user/month, along with a 30-day free trial. Request a personalized UniVoIP pricing quote tailored to your specific requirements.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

UniVoIP Integrations

UniVoIP integrates with Microsoft Teams and supports integrations with various Customer Relationship Management (CRM) systems. Book a UniVoIP demo to explore these integrations in detail.

Who Is UniVoIP For?

UniVoIP is ideal for a wide range of industries and sectors, including:

Banking and finance
Healthcare
Social services
Education
Construction
Retail
Real Estate

Is UniVoIP Right For You?

UniVoIP is a strong choice for businesses looking for a smooth, enterprise-grade transition to Microsoft Teams-native calling. Its AI-powered automated onboarding enables setup in minutes instead of days, helping teams get started quickly. As a certified Microsoft Teams voice specialist, UniVoIP delivers reliable solutions backed by award-winning infrastructure and 24/7 support. It’s ideal for organizations that prioritize efficiency and scalable growth.

Still doubtful if UniVoIP software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

UniVoIP Features

360° Management Tools

UniVoIP gives teams complete oversight of contact center operations through centralized management tools. Supervisors can monitor service levels, agent productivity, and performance metrics in real time, enabling informed decisions that improve efficiency, accountability, and overall operational control across cloud-based environments.

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AI-Powered Interactive Voice Response (IVR)

The software intelligently routes incoming calls to the most suitable agents using advanced AI-driven logic. This omnichannel solution improves efficiency and reduces wait times by providing seamless, intelligent call routing without manual intervention.

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Advanced Analytics

Comprehensive analytics capabilities support smarter decisions by combining real-time dashboards with detailed historical reports. Organizations gain visibility into trends, customer behavior, and performance patterns, allowing leaders to refine strategies, measure improvements, and drive continuous optimization across contact center operations effectively.

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Automated Customer Interactions

Automated self-service tools handle common customer requests through AI chatbots and digital channels. This approach reduces agent workload, shortens response times, and ensures customers receive quick assistance, while teams focus on complex issues that require human judgment and thoughtful support.

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Call Forecasting

The platform uses AI models to anticipate call volumes and demand patterns accurately. Managers can plan staffing proactively, distribute workloads evenly, and reduce operational strain, ensuring service continuity during peak periods and improved workforce efficiency over time across all teams.

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Pros And Cons of UniVoIP

A quick look at UniVoIP's strengths and weaknesses to
help you decide if it's the right fit

Pros

Automated onboarding reduces setup time
Easy management of Teams phone system
Centralized business communications platform

Cons

Call recording quality could be improved
Occasional delays in complex setups

UniVoIP Reviews

Insights from real users on UniVoIP’s features,
performance, and overall experience.

Total 3 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Veronica C.

Financial Services, 101-500 employees

Less than a year

5.0

July 2022

“simple to deal with”

Pros

Customer service has consistently been pleasant and simple to deal with.

Cons

Nothing really stands out as a downside. It has always been simple to work with.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Lauren D.

Marketing and Advertising, 1-10 employees

More than a year

5.0

July 2022

“reliable support team”

Pros

Using this has been very simple and the support team has been one of the things we appreciate most.

Cons

At this point, I don't have any complaints.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Javier R.

Computer Software, 11-50 employees

Less than 6 months

5.0

June 2022

“Teams integration works well”

Pros

Moving from our old hosted VoIP system to a fully integrated setup with Microsoft Teams was a big step and this platform ended up being a key part of making that happen. We were already using Teams for internal chats, calls and customer presentations but with UniVoIP, we can now rely on Teams as one complete solution for customer communication as well. The rollout was fast and their team supported us at every stage of the process. Honestly, this has been one of the best investments our business has made in a long time.

Cons

I really don't have any complaints about the product. It has been outstanding.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 3 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does UniVoIP have a mobile app?

Yes, UniVoIP has a mobile app for both Android and iOS users.

What level of support does UniVoIP offer?

UniVoIP offers support through phone, an online form, email, and a dedicated help center.

Who are the typical users of UniVoIP?

UniVoIP features are used by organizations across various industries and sectors, including retail, education, healthcare, social services, real estate, banking and finance, and construction.

Does UniVoIP offer an API?

Yes, UniVoIP offers an API.

What language does UniVoIP support?

UniVoIP primarily supports English and Spanish languages.

What other apps does UniVoIP integrate with?

UniVoIP connects with Microsoft Teams and also integrates with various CRM systems.

What types of pricing plans does UniVoIP offer?

The UniVoIP cost starts at $18.95/user/month. A 30-day free trial is also available. Request a tailored UniVoIP price plan for your organization.