UniVoIP Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“reliable support team”
Pros
Using this has been very simple and the support team has been one of the things we appreciate most.
Cons
At this point, I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Financial Services, 101-500 employees
Less than a year
“simple to deal with”
Pros
Customer service has consistently been pleasant and simple to deal with.
Cons
Nothing really stands out as a downside. It has always been simple to work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“Teams integration works well”
Pros
Moving from our old hosted VoIP system to a fully integrated setup with Microsoft Teams was a big step and this platform ended up being a key part of making that happen. We were already using Teams for internal chats, calls and customer presentations but with UniVoIP, we can now rely on Teams as one complete solution for customer communication as well. The rollout was fast and their team supported us at every stage of the process. Honestly, this has been one of the best investments our business has made in a long time.
Cons
I really don't have any complaints about the product. It has been outstanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10