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Overview
UniVoxx provides cloud-hosted business phone and unified communications services designed to simplify enterprise telecom and contact center workflows. Its unified communication tools deliver reliable connectivity and flexible deployment. Although some customers note limited third-party review visibility, its platform offers intuitive device management and multi-location calling support with a comprehensive feature set.
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Starting Price
Custom
UniVoxx Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is UniVoxx?
UniVoxx is a cloud-based business telecommunications platform that delivers Voice over Internet Protocol (VoIP) phone service, unified communications and contact center capabilities to organizations of all sizes.
It enables high-quality voice calling across desk phones and mobile or desktop apps, supports automated call routing and custom greetings, and provides tools like queue management to improve agent response. These features help businesses maintain consistent phone connectivity and remote operations without traditional phone infrastructure.
UniVoxx Pricing
UniVoxx price is custom and depends on a business’s specific feature and usage requirements, with VoIP Analog Line price starting at $6.75 to $20/month.
Disclaimer: The pricing is subject to change.
UniVoxx Integrations
UniVoxx supports integration with multiple systems and platforms, such as CRM data sync via API, Single Sign-On (SSO), email management templates, LDAP authentication, and more.
Who Is UniVoxx For?
UniVoxx is ideal for a wide range of industries and sectors, including:
- Healthcare
- Legal services
- Mortgage lending
- Real estate management
- IT managed services
- Skilled nursing facilities
- Non-profit organizations
Is UniVoxx Right For You?
If you are struggling with fragmented phone carriers, inconsistent billing, or restrictive contracts, UniVoxx can prove helpful for you. It helps by consolidating VoIP, unified communications, and contact center capabilities into a single cloud‑hosted platform that eliminates on‑site servers and simplifies management.
The software also includes mobile and desktop calls. With features suited for multi-location operations, this solution may be a fit for organizations seeking a cloud-driven telecom alternative to traditional phone systems.
Still doubtful if UniVoxx is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
UniVoxx Features
Phone Service
It is a cloud‑based VoIP business phone system that lets companies manage calls, devices, and users across phones and apps, with customizable greetings, call routing, analytics, and remote administration through a web portal.
Contact Center
UniVoxx features a cloud-based platform that streamlines customer interactions across voice, email, and chat, offering omnichannel support, real-time analytics, agent performance management, automated workflows, and CRM integration. It helps boost efficiency and enhance customer service.
Analog Lines
It replaces traditional copper POTS phone lines with internet‑based analog adapters, letting fax machines, elevators, and legacy devices work over VoIP. It does this with lower costs, free equipment, remote management, and unlimited calling.
Pros And Cons of UniVoxx
Pros
Improves team communication across locations
Reduces misrouted or dropped calls
Keeps employees connected remotely
Cons
Desk phones require frequent troubleshooting
Support response quality may vary
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Frequently Asked Questions
Does UniVoxx offer an API?
Yes, it offers an API.
What language does UniVoxx support?
The UniVoxx mobile app supports 27 languages, including English, Arabic, French, German, Spanish, Turkish, and more.
Does UniVoxx offer a mobile app?
Yes, UniVoxx offers a mobile app.
What other apps does UniVoxx integrate with?
The software supports multiple integrations such as CRM data synchronization via API, Single Sign-On (SSO), LDAP, and customizable email templates.
Who are the typical users of UniVoxx?
Typical users of UniVoxx include organizations in healthcare, legal, mortgage, real estate, IT services, nursing facilities, and non-profit sectors.
What types of pricing plans does UniVoxx offer?
UniVoxx cost is based on custom pricing tailored to business needs, with VoIP Analog Line price starting at $6.75 to $20/month. Contact us for a UniVoxx cost estimate.
What level of support does UniVoxx offer?
UniVoxx offers support through phone, email, and request form.