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Overview
Virtual Landline enables businesses to manage UK virtual numbers with multi-user support, call routing, and mobile or desktop apps. While it does not offer advanced IVR automation, it provides a flexible cloud-based phone system. Overall, it is suitable for small to medium businesses with straightforward telephony needs.
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Starting Price
Custom
Virtual Landline Specifications
- Customer Relationship Management (CRM)
- Collaboration Tools
- Activity Tracking
- Interactive Voice Response (IVR)
What Is Virtual Landline?
Virtual Landline is a cloud-based virtual phone system designed for businesses and individual users in the UK. The software enables users to set up local, national, or toll-free numbers, manage multiple lines, and make and receive calls through desktop and mobile apps. Key features include call routing, voicemail-to-email, multi-user support, and easy number porting. It helps users maintain a professional communication setup, access their phone system remotely, and scale their operations with minimal setup and low-cost plans.
Virtual Landline Pricing
The vendor offers the following pricing plans:
For individuals and single users:
- Starter: £4.50/month
- Basic: £6.50/month
- UK Unlimited: £8.75/month
- Pro Unlimited: £10.95/month
- 0800 Freephone: £11.95/month
For multi-user business phone system:
- Office Lite: £6.95/user/month
- Office Complete: £9.95/user/month
- Call Center: £14.95/user/month
Disclaimer: The pricing is subject to change.
Virtual Landline Integrations
Who Is Virtual Landline For?
Virtual Landline is ideal for a wide range of industries and sectors, including:
- Telecommunications and IT services
- Professional services
- Construction
- Trades
- Retail
- E‑commerce
- Customer support
Is Virtual Landline Right For You?
If you’re a business or organization in the UK looking to manage local, national, or toll-free phone numbers, Virtual Landline provides cloud-based access via desktop and mobile apps, with number porting and multi-user support. It is trusted by many organizations, including Chameleon Fitness, Lavender Hill Clothing, Prestige Chauffeurs of Cambridge, and Apple Core Support, demonstrating its use across different businesses.
It is suitable for small to medium businesses or teams needing flexible, internet-based phone communications. If you want reliable VoIP access without traditional landlines, Virtual Landline may be a fit.
Still doubtful if Virtual Landline software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Virtual Landline Features
DID Selection
Virtual Landline allows businesses to route calls to an existing UK landline, mobile number, or employees with DID numbers, eliminating the need for multiple physical phone lines. This functionality enables flexible call management while maintaining a single professional number for your business operations.
Call Whisper
The software provides ‘Call Whisper’, which adds a short notification message for incoming calls from your Virtual Landline number. This ensures that recipients are aware of the call source in advance, allowing them to answer appropriately and maintain professional communication with clients or team members.
Auto-Attendant Configuration
Virtual Landline supports auto-attendant configuration, enabling professional call routing to direct incoming calls efficiently. Businesses can set up menus and call paths that guide callers to the appropriate department or individual, improving call management and ensuring a smoother experience for clients and internal teams.
Voicemail to Email
The platform converts voicemail messages into email notifications, allowing users to receive and manage voicemails from anywhere. Users can add, update, or remove email addresses associated with voicemail delivery, ensuring important messages are never missed and are accessible conveniently from digital devices.
Follow-Me
Virtual Landline includes ‘Follow-Me’ functionality, allowing calls to be diverted to any UK landline or mobile number. This ensures that incoming calls reach the intended recipient regardless of location, supporting flexible work arrangements, and helping businesses maintain continuous communication with clients and colleagues.
Pros And Cons of Virtual Landline
Pros
Friendly, helpful, and knowledgeable support staff
Generally smooth and easy onboarding process
Reliable service with consistent performance
Cons
Some users report issues after router/firmware updates
Occasional app notification issues
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Frequently Asked Questions
What types of pricing plans does Virtual Landline offer?
Virtual Landline price plans for individuals and single users start at £4.50/month for Starter, £6.50/month for Basic, £8.75/month for UK Unlimited, £11.95/month for Pro Unlimited, and £11.95/month for 0800 Freephone, while multi-user business phone system plans include Office Lite at £6.95/user/month, Office Complete at £9.95/user/month, and Call Center at £14.95/user/month. Get a detailed Virtual Landline cost breakdown tailored to your specific requirements.
Does Virtual Landline offer an API?
Information regarding API is currently unspecified by the vendor.
Does Virtual Landline have a mobile app?
Yes, Virtual Landline offers a dedicated mobile app.
What language does Virtual Landline support?
Virtual Landline primarily supports the English language.
Who are the typical users of Virtual Landline?
Virtual Landline features are used by a wide range of industries, sectors, and service providers, including trades, telecommunications, and construction.
What other apps does Virtual Landline integrate with?
Virtual Landline integrates with different platforms, including Microsoft Teams.
What level of support does Virtual Landline offer?
Virtual Landline offers support through email, phone, and an online contact form.