Virtual Landline

Virtual Landline

Last Updated

Overview

Virtual Landline enables businesses to manage UK virtual numbers with multi-user support, call routing, and mobile or desktop apps. While it does not offer advanced IVR automation, it provides a flexible cloud-based phone system. Overall, it is suitable for small to medium businesses with straightforward telephony needs.

Be the first one to leave a review!

No review found

vendorReviewSummaryStar icon
Starting Price
Custom

Virtual Landline Specifications

  • Customer Relationship Management (CRM)
  • Collaboration Tools
  • Activity Tracking
  • Interactive Voice Response (IVR)

Virtual Landline Features

DID Selection

Virtual Landline allows businesses to route calls to an existing UK landline, mobile number, or employees with DID numbers, eliminating the need for multiple physical phone lines. This functionality enables flexible call management while maintaining a single professional number for your business operations.

See How It Works
Call Whisper

The software provides ‘Call Whisper’, which adds a short notification message for incoming calls from your Virtual Landline number. This ensures that recipients are aware of the call source in advance, allowing them to answer appropriately and maintain professional communication with clients or team members.

See How It Works
Auto-Attendant Configuration

Virtual Landline supports auto-attendant configuration, enabling professional call routing to direct incoming calls efficiently. Businesses can set up menus and call paths that guide callers to the appropriate department or individual, improving call management and ensuring a smoother experience for clients and internal teams.

See How It Works
Voicemail to Email

The platform converts voicemail messages into email notifications, allowing users to receive and manage voicemails from anywhere. Users can add, update, or remove email addresses associated with voicemail delivery, ensuring important messages are never missed and are accessible conveniently from digital devices.

See How It Works
Follow-Me

Virtual Landline includes ‘Follow-Me’ functionality, allowing calls to be diverted to any UK landline or mobile number. This ensures that incoming calls reach the intended recipient regardless of location, supporting flexible work arrangements, and helping businesses maintain continuous communication with clients and colleagues.

See How It Works

Pros And Cons of Virtual Landline

Pros

  • Friendly, helpful, and knowledgeable support staff

  • Generally smooth and easy onboarding process

  • Reliable service with consistent performance

Cons

  • Some users report issues after router/firmware updates

  • Occasional app notification issues

Virtual Landline Reviews

no-reviews

No reviews yet!

Be the first to review this product

Frequently Asked Questions

What types of pricing plans does Virtual Landline offer?

Virtual Landline price plans for individuals and single users start at £4.50/month for Starter, £6.50/month for Basic, £8.75/month for UK Unlimited, £11.95/month for Pro Unlimited, and £11.95/month for 0800 Freephone, while multi-user business phone system plans include Office Lite at £6.95/user/month, Office Complete at £9.95/user/month, and Call Center at £14.95/user/month. Get a detailed Virtual Landline cost breakdown tailored to your specific requirements.

Does Virtual Landline offer an API?

Information regarding API is currently unspecified by the vendor.

Does Virtual Landline have a mobile app?

Yes, Virtual Landline offers a dedicated mobile app.

What language does Virtual Landline support?

Virtual Landline primarily supports the English language.

Who are the typical users of Virtual Landline?

Virtual Landline features are used by a wide range of industries, sectors, and service providers, including trades, telecommunications, and construction.

What other apps does Virtual Landline integrate with?

Virtual Landline integrates with different platforms, including Microsoft Teams.

What level of support does Virtual Landline offer?

Virtual Landline offers support through email, phone, and an online contact form.