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Overview
VirtualPhone.com helps businesses set up international toll-free or local numbers and manage calls with a softphone, call forwarding, IVR, recording, SMS, voicemail, and fax. While initial setup may take some time, it allows teams to route and answer calls from anywhere. Overall, it fits distributed sales and support teams.
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Starting Price
Custom
VirtualPhone.com Specifications
Interactive Voice Response (IVR)
Call Recording
Voicemail And Callback Management
Call Routing
What Is VirtualPhone.com?
VirtualPhone.com is a cloud-based communications platform for businesses that need toll-free or local numbers in multiple countries. It provides phone number inventory and plans for toll-free and local numbers across 120+ countries, plus call management features such as a softphone app, call forwarding, IVR, call recording, SMS, call scheduling, voicemail, and fax. A web button enables website visitors to start chatting or voice conversations. Flag: the content presents it mainly as a phone number service with software tools.
VirtualPhone.com Pricing
The vendor offers the following pricing plans:
Starter:
- Forever Free: $0/month
- Pay as you go: $7/month
- 300 Minutes or Texts: $9/month
- 750 Minutes or Texts: $19/month
Medium:
- 3000 Minutes or Texts: $59/month
- 6000 Minutes or Texts: $99/month
Large:
- 15,000 Minutes or Texts: $199/month
- 45,000 Minutes or Texts: $499/month
Disclaimer: The pricing is subject to change.
VirtualPhone.com Integrations
Who Is VirtualPhone.com For?
VirtualPhone.com is ideal for professionals across different industries and sectors, including:
- Health care providers
- Behavioral and mental health services
- Holistic health businesses
- Call centers
- Customer Support
Is VirtualPhone.com Right For You?
If you’re a business that needs international toll-free or local numbers across 120+ countries and wants to start receiving calls quickly, VirtualPhone.com supports choosing numbers by country and region so teams can answer calls from different locations.
It also offers a web button that lets customers reach you through chat or voice from links on websites, ads, email signatures, or online documents. If your goal is to manage inbound communication across locations and offer click-to-contact options online, it should fit your workflow.
Still doubtful if VirtualPhone.com software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
VirtualPhone.com Features
VirtualPhone.com Softphone lets employees manage business communications from a computer or smartphone, so remote, mobile, and home-based staff can place and receive calls anywhere with internet access. Calls placed through Softphone show your business caller ID, and agents can review call and text history from customers in one place.
The platform’s call forwarding routes incoming voice calls to phones, smartphones, or desktop computers with internet access, so teams do not need to stay at a desk to answer. Users can update destinations in a few clicks and set forwarding to ring groups simultaneously or sequentially until someone answers.
This feature enables website visitors to start chat or voice conversations from a link placed on a website, ad, email signature, or online document. When agents answer in Softphone, the interaction can display visitor details such as name, contact information, location, local time, and the page viewed.
The software supports IVR call routing so callers can reach the right department or person using menu choices, extensions, and multiple IVRs. You can route selections to phone numbers, voicemail, call queues, or another IVR. This structure helps teams guide calls to sales, support, or specific staff members.
This feature captures incoming or outgoing calls for record keeping, legal compliance, or agent training. You can record all calls or a percentage of voice calls, then access recordings online or from Softphone. This provides a consistent way to document conversations and review them when needed.
