Vixiees Reviews
Total 10 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Higher Education, 11-50 employees
Less than a year
“positive experience overall”
Pros
We've had an positive experience with this overall. It has many possibilities and provides you with a lot of information through the data in its panels.
Cons
At this point, we really don't have any complaints. We're very happy with everything the tool gives us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 51-100 employees
Less than a year
“better sales visibility”
Pros
The biggest value we've gotten from this platform is having the entire sales operation centralized and traceable in one platform. It has given us much better control over lead follow up, helped us measure the team's real activity and allowed us to make decisions based on actual data instead of assumptions. We also appreciate how simple it is to monitor performance indicators, keep client information organized and maintain visibility into the day to day sales process. That has helped reinforce team discipline and improve follow up on sales opportunities.
Cons
One area where this product could still improve is its integration with WhatsApp for calling features, along with built in video call tools. In our market, WhatsApp is the main channel for communicating with clients so it would be extremely useful to make calls and manage conversations directly inside the platform without having to switch elsewhere. The same applies to video calls: in consultative sales processes like ours, they are very common and right now we still need external tools to handle them. Having those features integrated would improve productivity, keep traceability more centralized and make the overall experience better for the sales advisor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Legal Services, 51-100 employees
Less than a year
“sales team organization boost”
Pros
It helps bring structure to the sales process especially when you have a team of five or more salespeople who are struggling to stay organized and deliver strong results.
Cons
I wouldn't say this is something I disliked but it is very important to clearly define your sales process before implementing it, including where the critical points are and what you want to track. That makes the rollout much more effective. In our case, we kept refining those details as we used the platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Automotive, 101-500 employees
Less than 6 months
“Helps keep everything aligned”
Pros
Each lead goes through a clear process which makes things much easier to follow. The sales team is happy with it and both marketing and sales are fully aligned.
Cons
Right now, I don't have any complaints but I'll share an update if anything comes up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 51-100 employees
Less than a year
“better results”
Pros
This has helped us boost our agents' productivity since they can handle more leads and do it more efficiently by cutting down the manual, handcrafted side of sales work and automating tasks that used to be done by hand. We're also seeing higher success rates and better profitability.
Cons
There's nothing particularly negative worth pointing out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 51-100 employees
Less than a year
“excellent lead management control”
Pros
Vixiees delivers exactly what it promises, strong control over the sales team and the best lead management I could ask for.
Cons
My only regret is not discovering it sooner and using it from the very beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 11-50 employees
Less than a year
“Solid tool for sales teams”
Pros
It feels like a strong solution for the sales sector. It's exactly what teams need to keep their attention on what really matters.
Cons
Nothing comes to mind, it seems like a very good tool to me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Health, Wellness and Fitness, 11-50 employees
Less than a year
“all channels finally connected”
Pros
Bringing all of our communication channels into one place has improved our efficiency a lot. We're no longer losing messages or valuable leads. The initial setup can be a bit challenging for less technical teams but even without needing developers, their team helped us get everything configured and working properly.
Cons
The interface of the WhatsApp template manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“real time data boosts conversions”
Pros
Having access to real time data has let us tweak our sales strategies as we go, improve the way we interact with prospects and ultimately increase conversions.
Cons
At the moment, we haven't noticed any significant downsides worth mentioning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“smart workflow for b2c sales”
Pros
We use this to call and email our database and contacts. The key thing about it is that once the sales playbook is set up, every agent starts the day with all their interactions already planned. The sales team moves forward in a controlled organized way through their tasks and based on priorities, the system automatically reorganizes and reassigns everything directly.
Cons
Vixiees is a very disruptive solution built specifically for B2C so it is not inherited from platforms originally designed for B2B. Because of that, you do need to build the right mindset around a tool that is adapted and designed for this type of process. There is a bit of a learning curve but it is quick and definitely worth it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7