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Overview
Vixiees boosts team productivity with automated lead routing and task prioritization, helping agents manage high volumes efficiently. Switching from other platforms may require effort, but its real-time analytics and unified inbox deliver measurable results for growing B2C sales teams.
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Starting Price
€695.00
/user/month
Vixiees Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is Vixiees?
Vixiees is a cloud-based SaaS solution for B2C sales and call centers, designed to streamline and systematize high-volume sales processes. The platform’s automated Playbooks guide every team member to follow consistent methodologies, ensuring reliable results. A single, unified inbox centralizes all communication channels, enhancing agent efficiency and improving lead contactability. With features like task automation and real-time performance tracking, Vixiees helps growing businesses optimize their sales execution and achieve measurable outcomes.
Vixiees Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Vixiees Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Vixiees For?
Vixiees software is suitable for startups and SMEs and is commonly used by:
- Call and contact centers
- Automotive companies
- Insurance companies
Is Vixiees Right For You?
If your B2C team struggles with process chaos or losing high-value leads, Vixiees is your systematic solution. It ensures rapid, scalable growth by standardizing communication and boosting agent productivity. The software is EU GDPR compliant, maintaining robust security through encryption and firewalls.
Trusted by clients like REVEL and SolarMente, it offers advanced analytics and automated workflows that help teams optimize performance, track progress, and achieve measurable results in high-volume sales.
Still doubtful if Vixiees is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Vixiees Features
Lead Routing
The software offers intelligent, automated distribution of leads based on criteria and priorities defined by business needs. Users leverage the flow designer to establish clear priorities and a step-by-step process for managing every lead, ensuring correct assignment.
Task Prioritization
This feature automatically prioritizes the next communication task an agent needs to perform, maximizing efficiency and preventing delays. Managers can fully customize the importance and urgency of each communication type to align with the company's sales strategy.
Call Recording
The software automatically records all calls within Vixiees, providing a complete history for quality and training purposes. Managers can easily listen to these recordings later to analyze the team’s performance, identify coaching opportunities, and ensure compliance.
Call Coach
Call coach allows supervisors to listen to their team's calls in real-time. This exclusive feature enables direct, private coaching with the agent without the customer hearing, making it invaluable for training, correcting mistakes, and providing immediate assistance.
Activity Feed
The Activity Feed compiles all contact information into a single, unified inbox, serving as the agent's central source of truth. This brings together all interactions, including calls, emails, SMS, and WhatsApp messages, eliminating the need to switch between disconnected tools.
Pros And Cons of Vixiees
Pros
Manages more leads with reduced manual work
Gives full control of the commercial team
Unifies all communication channels seamlessly
Cons
Initial adjustment required for B2C processes
Template manager interface can be complex
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Frequently Asked Questions
Does Vixiees offer an API?
Yes, Vixiees offers an API.
Does Vixiees have a mobile app?
No, Vixiees does not offer a dedicated mobile app.
What other apps does Vixiees integrate with?
The software integrates with Salesforce, HubSpot, Zoho, AmoCRM, Gmail, and Outlook.
What types of pricing plans does Vixiees offer?
Vixiees pricing starts with a Starter plan at €695.00/user/month, providing essential tools for sales efficiency. Get in touch for a personalized Vixiees price estimate.
What language does Vixiees support?
The software is available in English and Spanish.
Who are the typical users of Vixiees?
Vixiees features make it well-suited for startups and SMEs, and it is commonly used by call and contact centers, automotive companies, and insurance companies.
What level of support does Vixiees offer?
Vixiees offers support via contact forms.