Voicee
Last Updated
Overview
Voicee helps businesses personalize customer interactions through instant caller identification and integrated POS data. While it requires a stable internet connection to function, its smart queuing and IVR menus ensure callers reach the right person quickly. It is an ideal communication solution for hospitality venues and small-to-medium enterprises.
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Starting Price
Custom
Voicee Specifications
- Call Recording
- Call Reporting And Analytics
- CRM Integration
- Voicemail And Callback Management
Voicee Features
Visual Voicemails
Voicee software moves traditional messaging to the cloud, ensuring every recording is securely stored and accessible globally. Users can listen to, tag, and leave notes on messages from all business sites within a centralized interface. This feature eliminates device-bound limitations, allowing teams to respond to callers more effectively.
Caller Queue
This feature ensures customers never encounter a busy tone by utilizing the AutoQ system. The platform allows users to play custom hold music or audio messages while callers wait for an available handset. It takes only seconds to set up, providing a professional and stress-free experience for every caller.
Instant Landline Numbers
The software enables businesses to select and activate a new landline phone number within seconds. This feature bypasses the traditional wait times associated with telecommunication providers, allowing for immediate setup. Users can start accepting calls on their VoIP phones instantly, facilitating rapid deployment for new or expanding business sites.
Send SMS From Calls
Users can send text messages directly from an active call or distribute bulk SMS to their entire customer database in minutes. If staff are too busy to answer, the platform can automatically direct customers to online ordering or booking systems via text, ensuring no revenue opportunities are lost.
Build Callflows With AI
The platform features a drag-and-drop editor that allows users to visually map out the customer journey. This feature includes a new AI generator to simplify the creation of complex routing rules based on the time of day or specific keypad inputs. It makes designing professional customer experiences effortless.
Pros And Cons of Voicee
Pros
Highly customizable phone system workflows
Easy to set up phone lines
Unlimited incoming calls with advanced caller ID
Cons
Dependent on the internet connection for calls
Advanced workflows not intuitive for beginners
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Frequently Asked Questions
What level of support does Voicee offer?
Voicee offers support through FAQs and contact forms.
Who are the typical users of Voicee?
Voicee features are used by organizations across industries and sectors, including hospitality, restaurants, and bars and clubs.
What types of pricing plans does Voicee offer?
Voicee price starts at $35/month for the Starter Plan, with the Pro Plan at $69/month and Enterprise (Pro Multi-Sites) available at custom pricing. Get a detailed Voicee cost breakdown tailored to your specific requirements.
Does Voicee offer an API?
No, Voicee does not offer an API.
What other apps does Voicee integrate with?
Voicee integrates with POS systems.
Does Voicee have a mobile app?
Yes, Voicee offers a dedicated mobile app.
What language does Voicee support?
Voicee primarily supports the English language.