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Overview
Voicee helps businesses personalize customer interactions through instant caller identification and integrated POS data. While it requires a stable internet connection to function, its smart queuing and IVR menus ensure callers reach the right person quickly. It is an ideal communication solution for hospitality venues and small-to-medium enterprises.
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Starting Price
Custom
Voicee Specifications
- Call Recording
- Cloud-Based Calling
- Voicemail And Callback Management
- Call Reporting And Analytics
What Is Voicee?
Voicee is a cloud-based communication platform specifically engineered for the hospitality sector and modern businesses. Founded in 2019, it provides an advanced VoIP phone system that integrates caller ID with customer databases to facilitate personalized greetings and order retrieval. The software offers a suite of tools, including automated scheduling, IVR menus, and drag-and-drop call routing. It serves as a unified solution to modernize outdated telecommunications, ensuring seamless connectivity and improved service efficiency for service-oriented organizations globally.
How Much Does Voicee Cost?
Voicee cost starts at $35/month. This basic plan, known as the Starter Plan, offers features like one inbound number, one device, and one concurrent call. Further pricing tiers of the software are:
- Pro Plan: $69/month
- Enterprise (Pro Multi-Sites): Custom pricing.
In addition to the base subscription costs, organizations should account for the following expenses:
- Additional Device Licensing: $20/month/additional device
- Hardware Procurement: $150–$600/site for compatible VoIP handsets or zero-touch provisioned hardware
- Phone Number Porting: $30 once-off fee per number for Starter plans (waived for Pro users)
- Outbound Calling Charges: Variable usage rates apply to the Starter tier, while Pro includes unlimited outbound calls
- NBN Bundling: $89+/month for integrated internet and phone service packages
Disclaimer: The pricing is subject to change.
Voicee Integrations
Who Is Voicee For?
Voicee is ideal for a wide range of industries and sectors, including:
- Hospitality
- Restaurants
- Bars and clubs
- Sporting clubs
- General businesses
Is Voicee Right For You?
If you’re a hospitality or business operator looking to make customer communication seamless and stress-free, Voicee provides a cloud-based phone system designed to deliver efficient, personalized interactions while saving you time. Its focus on smooth call handling ensures that customers consistently reach the right person, improving satisfaction and loyalty.
Built on global infrastructure for reliable performance, Voicee handles large call volumes with HD audio and offers instant setup for VoIP phones. If your priority is enhancing customer experiences with a modern, cloud-first phone system, Voicee is a suitable choice.
Still doubtful if Voicee is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Voicee Features
Visual Voicemails
Voicee software moves traditional messaging to the cloud, ensuring every recording is securely stored and accessible globally. Users can listen to, tag, and leave notes on messages from all business sites within a centralized interface. This feature eliminates device-bound limitations, allowing teams to respond to callers more effectively.
Send SMS From Calls
Users can send text messages directly from an active call or distribute bulk SMS to their entire customer database in minutes. If staff are too busy to answer, the platform can automatically direct customers to online ordering or booking systems via text, ensuring no revenue opportunities are lost.
Instant Landline Numbers
The software enables businesses to select and activate a new landline phone number within seconds. This feature bypasses the traditional wait times associated with telecommunication providers, allowing for immediate setup. Users can start accepting calls on their VoIP phones instantly, facilitating rapid deployment for new or expanding business sites.
Build Callflows With AI
The platform features a drag-and-drop editor that allows users to visually map out the customer journey. This feature includes a new AI generator to simplify the creation of complex routing rules based on the time of day or specific keypad inputs. It makes designing professional customer experiences effortless.
Caller Queue
This feature ensures customers never encounter a busy tone by utilizing the AutoQ system. The platform allows users to play custom hold music or audio messages while callers wait for an available handset. It takes only seconds to set up, providing a professional and stress-free experience for every caller.
Pros And Cons of Voicee
Pros
Unlimited incoming calls with advanced caller ID
Easy to set up phone lines
Highly customizable phone system workflows
Cons
Dependent on the internet connection for calls
Advanced workflows not intuitive for beginners
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Frequently Asked Questions
What language does Voicee support?
Voicee primarily supports the English language.
What level of support does Voicee offer?
Voicee offers support through FAQs and contact forms.
Who are the typical users of Voicee?
Voicee features are used by organizations across industries and sectors, including hospitality, restaurants, and bars and clubs.
What types of pricing plans does Voicee offer?
Voicee price starts at $35/month for the Starter Plan, with the Pro Plan at $69/month and Enterprise (Pro Multi-Sites) available at custom pricing. Get a detailed Voicee cost breakdown tailored to your specific requirements.
Does Voicee offer an API?
No, Voicee does not offer an API.
What other apps does Voicee integrate with?
Voicee integrates with POS systems.
Does Voicee have a mobile app?
Yes, Voicee offers a dedicated mobile app.