Logistics and Supply Chain, 500+ employees
Less than a year
“Difficult to navigate, poor customer service”
Pros
What attracted me initially was the low price, but honestly, you get what you pay for, I find it a bit low in quality.
Cons
I find the back end extremely difficult to navigate. If you have any support users trying to use this, good luck, it's pretty awful.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Real Estate, 1-10 employees
Less than a year
“Amazing customer support from volpstudio”
Pros
What I like the most is the customer support. They've been really helpful.
Cons
I don't like not being able to make changes myself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
Less than a year
“Outstanding custody/benefit service”
Pros
I love the security and ease of communication. My number is from Portugal but I can easily make and receive calls to/from Portugal at a low cost.
Cons
So far I have no negative experiences to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
Less than 6 months
“Worth recommending”
Pros
Overall it's very good. I find it a great service and a functional platform.
Cons
I think the options for American numbers could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
Free Trial
“amazing support, always helpful”
Pros
Their technical support is excellent and they provide great customer service.
Cons
It was a bit messy to set up but nothing that support couldn't help me with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“Great customer service”
Pros
The customer service is really great. Mrs. Campos is always quick to help. Overall my experience with VoIP Studio has been very pleasant.
Cons
So far I haven't noticed anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Free Trial
“Perfect for first-time VoIP users”
Pros
I appreciate the simplicity. You just log in with your username and password. Despite being simple, the app is efficient and provides high-quality calls. I also like the balance display on the main screen.
Cons
I couldn't find the SIP account data to configure on the softphone or IP phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
More than a year
“compatibility and efficiency at its best”
Pros
I like the mobility it offers, I can stay connected without losing any contacts.
Cons
Initially the mobile app didn't work properly depending on the Android version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 11-50 employees
Less than a year
“The ideal solution for businesses”
Pros
It's easy to register and install. The speed of operation is great; once registered, you can start using the service right away. The intuitive control panel is easy to navigate and configure.
Cons
In the time I've been using VoIPstudio, I haven't encountered any disadvantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 1-10 employees
Less than a year
“Reliable tool”
Pros
Great company, fast delivery, and clear connection. I fully recommend it.
Cons
I could use more number options for certain countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Program Development, 1-10 employees
More than a year
“It is the most comprehensive solution”
Pros
I like that everything is bundled together in one price. It's one of the cheapest services on the market, with no hidden fees or extra charges.
Cons
One drawback is that the interface is a bit more complex than usual, but once you get the hang of it, it's intuitive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
International Trade and Development, 1-10 employees
Less than a year
“Loved to use it”
Pros
I appreciate the ability to choose my number and the ease of configuration.
Cons
The availability of support and the help with configuration are great.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Highly recommended company”
Pros
I used this company a long time ago, then stopped using the VoIP service, but after resuming, I haven't even considered looking elsewhere. The price is very competitive and the few times I've needed support, it's been efficient and highly recommended. Overall it's a telecommunications software company that I highly recommend.
Cons
I have to admit that I haven't found any weak points in the service so far. I haven't fully explored all its features yet but for now, I'm happy with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“Practical and effective software”
Pros
It's a very practical alternative for remote work. It was very helpful for us.
Cons
Sometimes there are issues with routing and I don't receive SMS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9