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Overview
Voxcloud delivers a robust cloud-based phone system that enhances customer engagement through automated dialing tools. While some advanced reporting customizations may require extra setup time, its ability to maintain high speech quality is impressive. Nonetheless, its scalability makes it ideal for businesses aiming to grow outbound operations efficiently.
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Starting Price
£5.00
per month
Voxcloud Specifications
- Voicemail And Callback Management
- Call Reporting And Analytics
- Call Monitoring
- Call Recording
What Is Voxcloud?
Voxcloud is a cloud-hosted communication platform tailored for businesses needing efficient outbound calling solutions. By utilizing predictive dialing and automated lead recycling, the software connection process effectively eliminates agent idle time. It supports teams of any size, from small startups to large call centers, by providing browser-based access without the need for physical hardware. This approach from Voxcloud solves common pain points, such as high operational costs, enabling businesses to scale their operations instantly.
How Much Does Voxcloud Cost?
The pay-as-you-go Voxcloud cost for its cloud-hosted VoIP phone system starts at £5.00/month for its Standard plan. The software also includes a Premium plan starting at £9.00/month. It also comes with other bundles and versions, for which the details are as follows:
- UK Landline Bundles: Starts at £17.00 for 2,000 minutes and go up to £82.50 for 11,000 minutes
- UK Mobile Bundles: Starts at £100.00 for 2,000 minutes and go up to £440.00 for 11,000 mins
Moreover, companies should also factor in additional costs related to other add-ons and modules, such as:
- Inbound Number to home or mobile phone: Starts from £2/month plus call charges at 1p/minute, ideal for low volume users
- Phone Extension connected to cloud servers plus call charges: Starts £5/month, incoming calls are free, outgoing calls cost 1p/minute to landline and 6p to mobile
- Phone Extension connected to cloud servers plus inclusive call charges: £11.99/month, make and receive unlimited calls to UK landline and UK mobile numbers
- Virtual VoIP Phone Numbers UK: £2/number/month (free if you choose 0843/0845)
- Free Conference Calls UK: £9.99/month plus VAT
- Hosted Dialler or Cloud Dialler: Free for 1-5 users, as well as £150/month and £300 for one-time setup charges for more than five users
Disclaimer: The pricing is subject to change.
Voxcloud Integrations
Who Is Voxcloud For?
Voxcloud is ideal for businesses of all sizes and types seeking scalable, cloud-based VoIP and telephony solutions.
Is Voxcloud Right For You?
Voxcloud software is an excellent choice for organizations prioritizing high customer connection rates and secure, scalable communication. Its standout predictive dialer ensures consistent outreach, making it a specialized niche player in UK outbound sales and recruitment. With its cloud reliability and secure tools, the platform offers peace of mind for data-sensitive industries. These performance benefits make Voxcloud a reliable platform for businesses seeking growth.
Still not sure about Voxcloud? Contact our support team at (661) 384-7070 for further guidance.
Voxcloud Features
Predictive Dialing
The software uses a predictive dial ratio that learns from agent activity to keep wait times to a minimum. It places calls based on historical statistics to keep agents as busy as possible during their active working shifts.
Retrospective Reporting
Voxcloud allows managers to pull detailed reports at the end of every day, week, and month to manage targets. It offers a range of reporting options within the hosted dialer to suit every call center's unique business requirements.
Real-Time Reporting
The platform enables managers to see what their agents are doing at any time while listening to live calls. Moreover, it supports blind monitoring, making it an invaluable tool for both training new users and managing the performance of existing staff.
Personal Call Back Management
Voxcloud supports storing individual callbacks in a specialized tracker for agents to view whenever they are needed. Users can also set specific times and dates for leads to be contacted automatically by the next available team member.
Data Management
This functionality provides live, up-to-date statistics regarding lead data, including new, dead, and recycled leads. Voxcloud enables businesses to stay ahead of their campaigns by providing a clear, real-time overview of lead movement and campaign success.
Pros And Cons of Voxcloud
Pros
Browser-based deployment requires no hardware installation
Automated lead recycling optimizes data usage efficiency
Scalable infrastructure grows with business call volume
Cons
Its interface design feels somewhat dated and simple
The platform lacks native deep AI automation
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Frequently Asked Questions
Does Voxcloud have a mobile app?
Yes, Voxcloud offers the “Voxcloud Softphone App” for both Android and iOS devices.
What other apps does Voxcloud integrate with?
Voxcloud software supports integration with WhatsApp Business.
What types of pricing plans does Voxcloud offer?
The pay-as-you-go Voxcloud price starts at £5.00/month for the Standard plan, while the Premium plan begins at £9.00/month; additionally, UK Landline Bundles range from £17.00 for 2,000 minutes to £82.50 for 11,000 minutes, and UK Mobile Bundles range from £100.00 for 2,000 minutes to £440.00 for 11,000 minutes. Request a personalized Voxcloud pricing quote for your business.
What level of support does Voxcloud offer?
Voxcloud provides support through email, phone, and form submission.
Who are the typical users of Voxcloud?
The typical users of Voxcloud features are businesses of all sizes and types seeking scalable, cloud-based VoIP and telephony solutions.
What language does Voxcloud support?
Voxcloud is primarily available in English.
Does Voxcloud offer an API?
The official website of Voxcloud does not specify its API availability.