Last Updated
Overview
Voxia provides AI voice agents for call centers that automate inbound and outbound calls. Although onboarding may require internal process mapping, its 24/7 AI agents, speech recognition with instant transcription, and intelligent appointment scheduling improve call handling and consistency. Overall, it provides practical caller automation for contact centers.
Be the first one to leave a review!
No review found
Starting Price
Custom
Voxia Specifications
- Interactive Voice Response (IVR)
- Call Reporting And Analytics
- CRM Integration
- Omnichannel Support
What Is Voxia?
Voxia is a call center platform that deploys Artificial Intelligence (AI) voice agents to handle inbound and outbound phone interactions for mid-size and enterprise contact centers. It provides 24/7 conversational agents that reduce missed calls and automate appointment booking, real-time speech recognition and transcription for accurate records, and sentiment and call analytics to prioritize follow-ups and streamline agent workload. It also offers unified dashboards for monitoring performance and agent assistance.
Voxia Pricing
Voxia Integrations
Who Is Voxia For?
Voxia is well-suited for a wide range of industries and sectors, including:
- E-commerce
- Retail
- Gambling and casinos
- Municipalities
- Real estate
- Gaming
- Tech and SaaS
Is Voxia Right For You?
Struggling with missed calls, inconsistent responses, or high call volumes that strain agents? Voxia addresses these by deploying 24/7 AI voice agents to answer inbound and outbound calls, automate appointment booking, and provide speech-to-text transcription plus sentiment analytics to prioritize follow-ups and reduce manual workload. The platform is also Telephone Consumer Protection Act (TCPA)-compliant.
Still doubtful if Voxia software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Voxia Features
Lead Generation And Outbound Optimization
Voxia features AI voice technology for lead generation and outbound call handling. Calls are managed automatically, supporting consistent outreach and appointment scheduling. This helps call centers streamline processes while improving engagement outcomes.
Meeting Scheduling And Reminder Management
With this feature, the platform’s AI personal assistant manages meeting scheduling, confirmations, and reminders. It ensures appointments are accurately tracked and communicated, reducing missed meetings and supporting smoother client interactions for more efficient call center operations.
Customer Support And Service Automation
The software provides AI-driven customer service tools that handle inbound queries around the clock. With 24/7 instant and accurate responses, it supports consistent service quality, helping call centers maintain customer satisfaction and reduce agent workload.
Pros And Cons of Voxia
Pros
Generates natural, realistic AI phone conversations
Automates lead engagement and appointment scheduling
Scales smoothly with high call volume
Cons
Support documentation may not cover all scenarios
Performance can be occasionally slow under load
Voxia Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What types of Voxia price plans are available?
The vendor provides tailored pricing. Contact us to request a personalized Voxia cost quote based on your institution's requirements.
What other apps does Voxia integrate with?
Information about third-party integrations has not been specified by the vendor.
Does Voxia offer an API?
No, Voxia does not offer an API.
What language does Voxia support?
The software supports English and Spanish.
What level of support does Voxia offer?
The platform provides support via email.
Does Voxia have a mobile app?
No, Voxia does not offer a mobile app.
Who are the typical users of Voxia?
Voxia is designed to support diverse industries and sectors, including e-commerce, retail, gambling and casinos, municipalities, real estate, gaming, and technology/SaaS companies.